Food & Beverage Administrative Assistant FT

3 weeks ago

Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time
Reports to:

Director of Food & Beverage

Job Summary:

The Food and Beverage Administrative Assistant's duties include but are not limited to billing documentation, organization of Food and Beverage Director's calendar; meeting scheduling; maintenance documentation; purchase requests, invoice handling and vendor billing processes; file maintenance; and communication with the shift leadership

Essential Functions:
  • Ensure compliance with the applicable Tribal, Federal and other laws, gaming regulations, and Kickapoo Lucky Eagle policies and procedures.
  • Ensure the highest possible standards of guest services by properly listening to and responding to guest and team members concerns and questions.
  • Provide administrative support to the Director of Food & Beverage.
  • Manage information, files, communication, financial records, office supplies, office calendar, clerical duties, and administrative budget.
  • Coordinate meetings, record meeting actions, and distribute meeting minutes to appropriate.
  • Answer and direct incoming calls to appropriate F&B team members, and must be able to use the walkie-talkie.
  • Responsible for accurate and timely preparation and processing of all financial documents, including expense reports, check requests, and purchase orders.
  • Prepare and process all HR related paperwork, including Personnel Action Forms, Requisitions, etc.
  • Prepare and process PTO requests.
  • Facilitate communication in the form of memos, and disseminate information to appropriate F&B team members.
  • Maintain office systems and database, which includes shared files, while adhering to confidentiality policy.
  • Document monthly data on expenses made by F&B Department.
  • Demonstrate and promote KLECH core values.
  • Manage and maintain security of confidential information entrusted to position.
  • Attend and satisfactorily complete all required training as assigned.
  • Monitor compliance with Anti-Money Laundering policies:SAR, as needed.
  • The essential functions listed above are not an all-inclusive list, but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by the Director.
  • Perform other duties as assigned.
Minimum Requirements to Qualifications:
  • Must have High School Diploma or GED.
  • Five (5) years of office administrative experience with proven results in meeting the demands of a busy, multi-tasking environment.
  • Discretion and confidentiality as well as handling sensitive information.
  • Strong communication skills in English, both written and oral. Ability to communicate effectively with guests, team members, and management. Spanish or other language skills a plus.
  • Advanced knowledge of PC Software including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook required, including the ability to prepare complex Excel spreadsheets.
  • Professional demeanor and appearance.
Other Criteria:

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

Skills and Abilities:
  • Ability to work independently with minimal supervision, and actively demonstrate problem-solving skills.
  • Ability to maintain effective relationships with all team members.
  • Ability to work under pressure in a fast paced, stressful environment.
  • Ability to meet multiple deadlines and multi-task.
  • Ability to proof-read and edit all F&B related documents.
  • Ability to have strong critical thinking, analytical, and guest service skills.
  • Must possess a positive attitude with strong organizational qualities.
  • Ability to add, subtract, multiply, and divide in all units of measure.
  • Ability to define problems, collect data, establish facts, and draw conclusions.
  • Ability to understand complex instructions and material.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members of all levels.
  • Ability to work effectively with individuals and demonstrate teamwork.
  • Ability to maintain confidentiality.
  • Ability to follow and comply with established KLECH guest service programs.
Physical Demands:
  • While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
  • The team member must be able to concentrate for prolonged periods.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
  • The team member must be able to communicate effectively in person or using telecommunications equipment.
  • The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone, and calculator.
  • Occasionally lift and/or move up to 25 lbs.
Work Environment:
  • Normal office setting, back of the house and casino floor.
  • Frequent walking and standing, and frequent contact with the public.
  • May be exposed to cigarette smoke.
  • Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.
  • Extended hours and irregular shifts may be required including nights, weekends, and holidays.
  • Must be able to perform under pressure and work long hours under stressful conditions.
  • May be exposed to the risks associated with attempting to resolve issues with difficult guests and team members.
  • May be exposed to various types of lighting including, but not limited to, artificial fluorescent lights, flashing lights, strobe lights, multiple-colored lights, etc.
  • Travel may be required to perform one or more essential functions of this position.
Conditions of Employment:
  • Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain Gaming License. Responsible to always keep all documents current and valid.
  • Must be able to provide authorization to work in the United States.
  • Must be at least 18 years of age.
  • Must have access to reliable transportation to commute to and from work.
  • Must comply with KLECH handbook, internal policy and procedures, and gaming regulations set within KLECH.

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