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Logistics Specialist II
3 months ago
About The Role
Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers.
What The Candidate Will Do
Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
Exceed customer on time pick-up and delivery expectations
Establish and maintain effective relationships with carriers
Effective and timely freight coverage and carrier selection through systemic routing guide and spot shipments including rate negotiation
Leverage TMS to effectively route and consolidate orders considering best cost and transit options for all transportation modes
Monitoring and resolving shipment data errors
Proactive analysis to prevent service failures
Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
Professional and timely communications
Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
Resolve carrier invoice discrepancies in TMS financials
Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow
Basic Qualifications
High school diploma or GED equivalent
1-2 years of related employment experience in logistics/supply chain operations and/or transportation
Preferred Qualifications
Bachelor’s degree in Transportation Logistics or Supply Chain Management
EXPERIENCE in transportation/logistics
Strong customer experience
About Uber Freight
Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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