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ServiceNow Architect

2 months ago

Charlotte, United States Wells Fargo Full time

The Enterprise Service Management (ESS) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, ESS provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

Enterprise Service Management (ESS) is a team supporting the Enterprise and Strategy for the ServiceNow Platform. We are seeking an experienced ServiceNow HR Domain Architect - Principal Engineer. Your expertise in the platform and design will guide implementation and best practice to ensure scalable enterprise solutions in the ServiceNow platform. Your designs and standards will enable developers, product owners and technology leaders to deliver platform capabilities to meet business needs.

Position Responsibilities and Expected Outcomes:

Provide governance and design review for a suite of applications in the HR and other Employee Workflows modules and custom scoped apps that support HR product families.

Create target state vision through designs, standards, and patterns

Capture current state through design and technical documentation

Assess technical debt for criticality and scope

Advise implementation design to ensure alignment with best practice and scalability

Identify and communicate platform capabilities and opportunities for platform roadmaps

Review and approve new standards, patterns, and practices

Collaborate with stakeholders including developers, product owners, technology leadership, business consumers and technical governance

Contribute to community forums and communities of practice within the company

Required Qualifications:

7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

5+ years of ServiceNow Development, Design, or Implementation experience

2+ years of experience with ServiceNow HR Modules and other Employee experience modules

Desired Qualifications

ServiceNow Certified Application Developer

ServiceNow Certified Implementation Specialist

ServiceNow Certified Technical Architect / Certified Master Architect

Strong verbal, written, and interpersonal communication skills

A BS/BA degree or higher

Job expectations:

Willingness to work on-site with hybrid work schedule at stated location on the job opening

This position is not eligible for Visa sponsorship

Posting End Date:

26 Sep 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-393572-1

Updated: Thu Aug 29 00:57:16 UTC 2024

Location: CHARLOTTE,North Carolina