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Patient Access Specialist Call Center
4 months ago
Patient Access Specialist Sr position with
UCHealth Medical Group in primary care and specialty care clinics in Loveland. Full-time positions, several
opportunities available.
This position is a call-center
position in a clinic setting. Schedules and registers patients.
Obtains demographic information and performs related clerical functions.
Work collaboratively with the front desk and clinical teams to support patient care in the department's phone room.
Work Schedule: Full Time Days
Responsibilities:
Schedules appointments, follow-up appointments, and assigns appropriate length
of visit per physician request.
Provides instruction to patients regarding what to bring to the appointment,
time of appointment and location of physician. Registers patients for medical
care including laboratory, outpatient services, physician or other medical
office. Pre-registers patients when needed.
Collects and confirms complete patient demographics, current employer,
emergency contact information, insurance and case-specific information such as
referring physician.
Verifies insurance eligibility for governmental insurance payors (i.e.
Medicaid, Medicare, Tricare, etc.). May complete Medicare Secondary Payor
Questionnaire for all Medicare eligible patients. Reviews patient accounts for
outstanding balances and forwards to Accounting.
Within scope of job, requires critical
thinking skills, decisive judgement and the ability to work with minimal
supervision. Must be able to work in a fast-paced environment and take
appropriate action.
Requirements:
- The pay range for this position is: $19.10
- $24.83 / hour. Pay is dependent on applicant's relevant
experience.
UCHealth offers a Five Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years' employment.
UCHealth offers their employees a competitive and comprehensive total rewards package:- Full medical, dental and vision coverage
- Retirement plans to include pension plan and 403(b) matching
- Paid time off. Start your employment at UCHealth with PTO in your bank
- Employer-paid life and disability insurance with additional buy-up coverage options
- Tuition and continuing education reimbursement
- Wellness benefits
- 5 year incentive bonus
- Full suite of voluntary benefits such as identity theft protection and pet insurance
- Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program
UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
UCHealth offers their employees a competitive and comprehensive total rewards
package. Some of the many benefits included in this package are full medical,
dental and vision coverage; retirement plans; paid time off; employer-paid life
and disability insurance with additional buy-up coverage options; tuition and
continuing education reimbursement; and a full suite of voluntary benefits such
as identity theft protection and pet insurance. Our employees and their family
members have full access to our Employee Assistance Program, which includes up
to 5 free counseling visits and work/life solutions, such as one free legal
consultation. In addition, other emotional counseling support is available
depending upon their need.
At UCHealth, we do things differently
We believe in something different: a focus on the individuality of every
person. In big ways and small, we exist to improve the extraordinary lives of
all those we serve. As Colorado's largest and most innovative
health care system, we as a team deliver on the commitment to provide the best
possible experience for our patients and their families. We foster a true human
connection and give people the freedom to live extraordinary lives. A career at
UCHealth is more than a job, it's a passion.
Going beyond quality requires the perfect
balance of talent, integrity, drive and intellectual curiosity. We are looking
for individuals who recognize, like us, that the world of medicine is
ever-changing and are motivated to do what is right, not what is
easy. We support creativity and curiosity so that each of us can
find the extraordinary qualities within ourselves. At UCHealth, we'll do
everything in our power to make sure you grow and have a meaningful career.
There's no limits to your potential here.
Be Extraordinary. Join Us Today
UCHealth recognizes and appreciates the rich
array of talents and perspectives that equal employment and diversity can offer
our institution. As an affirmative action/equal opportunity
employer, UCHealth is committed to making all employment decisions based on
valid requirements. No applicant shall be discriminated against in
any terms, conditions or privileges of employment or otherwise be discriminated
against because of the individual's race, creed, color, religion, gender,
national origin or ancestry, age, mental or physical disability, sexual
orientation, gender identity, transgender status, genetic information or veteran
status. UCHealth does not discriminate against any "qualified
applicant with a disability" as defined under the Americans with Disabilities
Act and will make reasonable accommodations, when they do not impose an undue
hardship on the organization.
