Clerk I

1 week ago

St Paul, United States Elevance Health Full time

Title: Clerk I

Location: This position will work a onsite model. Ideal candidates will live within 50 miles of 1285 Northland Dr Saint Paul, MN 55120 one of our PulsePoint locations.

The Clerk I will be responsible for providing basic clerical activities in support of a department.

How you will make an impact:

  • Makes and receives phone calls to exchange information to accomplish tasks.

  • Routinely files work, reports, etc. in case files and designated areas.

  • Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort.

  • Extracts, sorts, preps, batches and routes documents within the company as needed.

  • Operates camera/scanner and retrieves previously scanned information as needed.

  • Copies incoming and outgoing correspondence.

  • Ensures rejected claims were denied correctly or determines if those claims should be matched to a member.

  • Manually matches or denies claims that are halted in our system because of inadequate information.

  • Navigates proprietary software systems to locate member information.

  • Ensures compliance with HIPAA and HITRUST information security requirements to protect client information.


Minimum Requirements

  • HS diploma or GED and related work experience; or any combination of education and experience which would provide an equivalent background.

  • Experience in operating basic equipment required.

  • A valid state driver's license may be required.


For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

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