Director, Learning and Evaluation
2 weeks ago
Director, Learning and Evaluation (BCNCF)
Posted on September 17, 2019
Position Summary
The Director, Learning and Evaluation at Blue Cross and Blue Shield of North Carolina Foundation is a new position created to foster a culture of learning on our growing team and to facilitate the use of data, research, and evaluation to help the Foundation and its partners understand their impact on social change. We are looking for a consultative, curious, and adaptable professional skilled at applying the principles of equity to inform data gathering, decision making, and knowledge sharing.
What You'll Do
Strategy and program support
Manage all activities related to evaluation, learning, and performance tracking in support of the Foundation's mission and vision
Collaborate with leadership and program staff, grantees, and consultants to define the strategies and metrics used to assess progress and impact
Identify, cultivate, and manage partnerships with external evaluators and resources as needed to execute on evaluation projects
Support program staff in formulating core theories of change and build the data infrastructure required for learning
Balance the rigor and flexibility needed to provide timely insights required to make informed decisions regarding work in progress and future opportunities
Assess opportunities to continuously improve grantee engagement and measurement practices to influence overall strategy as well as grantee, organization, and field learning
Organizational learning
Build a culture of learning, inquiry, and experimentation with a tolerance for risk and a commitment to learn from failures
Develop a learning agenda to build an environment of continuous improvement
Provide consultation to program leads to develop hypotheses, learning questions, and priorities for in-depth learning and evaluation at the grant, Foundation, or field level
Encourage ways to integrate evidence, reflective conversations, and analysis into strategic work to elevate the team's thinking
Knowledge management and field building
Work with the Foundation team to cultivate and share lessons learned across multiple areas of impact including grantmaking, capacity building, narrative shift, convening, and policy change
Introduce knowledge-sharing tools and processes that promote learning, dialogue, and reflection throughout the organization
Partner with the communications team to translate and disseminate evaluation findings in ways that make the learning accessible and useful to broad audiences
Participate in opportunities for mutual learning - sharing relevant findings and insights with, and learning from, others
Qualities We Love
Personal commitment to equity and health
Passion for continuous improvement, learning, and growth
Comfort with ambiguity
Openness to new ideas and the ability to innovate and take risks in pursuit of high-impact solutions
Oriented to supporting the work of the team with an ability to provide mentorship in areas of expertise
Hiring Requirements
7 years of experience in program evaluation or in the development of organizational learning systems, tools, and practices
Experience and effectiveness in project management, evaluation methodology, and communications
Experience managing or conducting evaluations with a broad array of qualitative and quantitative evaluation techniques
Technical experience in program evaluation including use of data analysis and data visualization software
Interpersonal, change management, and consultative skills necessary to shift the organization's mindset and behavior regarding evaluation and learning
Adaptable and flexible; able to shift, prioritize, and focus in a busy office environment
Excellent written and oral communication skills, with an aptitude for synthesizing and presenting complex ideas to diverse audiences
Ability to travel inside and outside of North Carolina
Additional Hiring Preferences
Experience or knowledge of the changing landscape of health and the role of social drivers of health
Experience working in the nonprofit or philanthropic sector
People leadership experience
Proficiency in using a grants/data management system and experience developing or supporting knowledge management systems
Who We Are
The Blue Cross and Blue Shield of North Carolina Foundation is an independent, charitable foundation with the mission of improving the health and well-being of North Carolinians. In our grantmaking, we strive to address the key drivers of health, take a flexible approach designed to meet identified needs in partnership with the community, and focus on addressing the root causes of systemic inequities. We also work closely with our grantees, and other nonprofits, to support their growth through capacity building, technical assistance, and leadership development opportunities.
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