Head of Growth

2 weeks ago

San Francisco, United States Cointelegraph Full time

As we continue to expand and revolutionize the payment landscape, we are seeking a highly motivated and results-driven Head of Growth to join our team. You will play a pivotal role in driving customer acquisition, revenue growth, and market expansion. This is a dynamic leadership position that requires a strategic thinker with a proven track record of scaling fintech products and services. We are looking to you to hone our strategy to deliver instant, secure, and cost-effective payments for freelance work, remittances, and global business operations.

Responsibilities:

Strategic Planning:

Develop and implement a comprehensive growth strategy that aligns with the company's overall objectives. Identify and evaluate market opportunities, customer segments, and competitive landscapes to inform strategic decision-making.

Customer Acquisition and Retention:

Lead the development and execution of customer acquisition and retention initiatives. Utilize data-driven insights to optimize conversion funnels and enhance customer onboarding experiences.

Product and Market Expansion:

Collaborate with Head of Product, CTO, and engineering team to identify opportunities for product enhancements or new features to meet market demands. Drive expansion into new markets, ensuring compliance with regulatory requirements and tailoring strategies to local nuances.

Partnerships and Alliances:

Formulate and execute partnership strategies to enhance distribution channels, increase market reach, and drive customer growth. Build and maintain strong relationships with key partners, including freelance platforms, payroll providers, financial institutions, payment processors, and other relevant stakeholders.

Performance Analytics:

Establish and monitor key performance indicators (KPIs) related to growth, customer acquisition, and revenue targets. Use data analytics to derive actionable insights, continuously refining strategies for optimal performance.

Brand and Marketing:

Develop and oversee the execution of marketing campaigns that resonate with target audiences. Manage brand positioning and messaging to ensure consistency and relevance.

Team Leadership:

We are a small team, and while you may or may not have direct reports, you will be expected to exhibit superb leadership qualities for our high-performing team, fostering a culture of innovation, collaboration, and continuous improvement. Provide guidance and support to cross-functional teams, ensuring alignment with growth objectives.

Qualifications:

Deep Industry Understanding:

Proven track record in FinTech, and ideally cross-border payments products. Strong understanding of the payments industry, market dynamics, and regulatory landscape. Ideally in our target markets, but otherwise has a strong sense of how to get an understanding in a target market quickly.

Demonstrated Success in Growth:

Has scaled customer acquisition and revenue growth, and has developed a playbook.

Negotiation Skills:

Demonstrated ability to negotiate and close complex business deals that drive mutual benefit.

Self-Motivated and Driven:

Proactive and results-oriented mindset with the ability to work independently and meet ambitious targets.

Communication Skills:

Excellent verbal and written communication skills to effectively convey complex ideas and proposals.

Adaptability:

Comfortable operating in a fast-paced, dynamic environment with the ability to adapt to changing circumstances.

Education and Experience:

Bachelor's degree in Business, Marketing, Finance, or a related field (MBA is a plus). Proven experience in product, growth, and business development. A track record of successfully acquiring and retaining users by delivering value.

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