Sales and Service Overnight

2 days ago

Fremont, United States 24 Hour Fitness Full time

**FULL-TIME** Part-time

**LOCATION** 4500 Auto Mall Pkwy Fremont CA 94538

**THIS IS AN OVERNIGHT POSITION**

**JOB SUMMARY**

The Sales & Service Overnight (SSO) is a member of the Club Operations team that serves the needs of members and guests to create a welcoming, informative, and enjoyable experience. Working a dedicated overnight shift, the SSO plays a critical role in upholding the 24 Hour Fitness Service Commitments starting with a Clean, Friendly, Well-Maintained gym. The SSO will regularly interact with guests inquiring about memberships and through consultative and engaging conversation, helps inspire guests to take the right next steps in pursuing their fitness goals. In addition, the SSO maintains relationships with existing members, greeting them during check-in, resolving concerns that may arise, and contributing to a best-in-class member-centric environment.

**ESSENTIAL DUTIES & RESPONSIBILTIES**

**Member Engagement**

Uphold Service Commitments and drive member satisfaction by:

* Ensuring members receive a friendly greeting/check-in and prompt attention to their needs

* Maintaining name relationships with members and serving as a resource for their questions or concerns

* Resolving member concerns as they arise and when needed, escalating through the proper management channels

* Being present on the club floor and locker rooms, helping keep a clean and safe environment

* Regularly conducting team cleans and identifying equipment and/or amenities in need of service

**Guest Experience & New Member Onboarding**

Generate quality guest visits and assist enrollment as needed through:

* Helping guests become comfortable in the club

* Offering tours, discussing amenities and answering membership questions

* Inspiring guests to achieve their personal fitness goals

* Presenting 24 Hour Fitness in a way that best connects with guests

* Removing barriers and misconceptions on both free and fee-based Fitness services (Personal Training, Group Exercise, 24GO Digital)

* Ensuring new members are set up for success by meeting with a Personal Trainer

**Retail Merchandising and Other In-Club Promotions**

Sell retail products and generate additional club revenue by:

* Maintaining a proficient knowledge base of current retail products

* Ensuring proper retail merchandising and planogram standards

* Encouraging members to refer guests to try the club

* Offering in-club promotions including Personal Training, Add-On Memberships, etc.

**ORGANIZATION RELATIONSHIPS**

This position will report directly to the Sales & Service Manager.

**REQUIRED QUALIFICATIONS**

**Knowledge, Skills & Abilities**

* All 24 Hour Fitness Membership sales and administrative processes

* Computer skills for using 24 Hour Fitness systems and other common applications as needed

* Strong customer service skills

* Strong communication skills both oral and written

* Organization skills

* Attention to detail

**Minimum Educational Level/Certifications**

* High School diploma or General Educational Development (G.E.D.).

* Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required. CPR & AED certification will be provided through 24 Hour Fitness.

* Must complete SSO training (includes Club Orientation and Club Safety) prior to working alone at the front desk.

**Minimum Work Experience and Qualifications**

* Must have 6-12 months experience in customer service function.

* Prior overnight shift experience preferred.

* Experience operating multiple phone lines preferred.

* Basic computer skills.

**Physical Demands/ Environmental Conditions**

* While performing the duties of this job, the employee is regularly required to stand for up to 8 hours and must talk and hear. The employee occasionally sits, walks, kneels and reaches with hands and arms.

* Frequently required to lift and/or move up to 45 lbs.

* While performing the duties of this job, regularly exposed to moving mechanical parts.

* The noise level in the environment is occasionally loud.

**Travel Requirement**

* Some travel may be required to attend meetings and trainings.

**DISCLAIMER** : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

**Benefits Summary**

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

**Compensation Summary**

**All Employees:** Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.

**Average of 30 hours or more per week:** Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).

Actual offer may vary from posted hiring range based on location, work experience, and/or education.

Pay Range: $17.43 - $17.43

**FUNCTIONAL GROUP** Service

  • Overnight Sales Associate

    2 months ago

    Fremont, Ohio, United States CrossAmerica Partners Full time

    Overnight Sales Associate OpportunityWe are seeking a motivated and customer-focused Overnight Sales Associate to join our team at CrossAmerica Partners.Key Responsibilities:Provide exceptional customer service to our valued customersOperate a cash register and process transactions accuratelyRestock shelves and maintain a clean and organized store...

  • Sales Associate

    4 weeks ago

    Fremont, Ohio, United States CrossAmerica Partners Full time

    Unlock Your Career Potential with CrossAmerica PartnersWe are seeking highly motivated and customer-focused individuals to join our team as Overnight Sales Associates. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and organized store environment.Key...

  • Home Improvement Sales Representative

    4 weeks ago

    Fremont, California, United States Wayne Overhead Door Sales and Home Improvements Full time

    Job OverviewWe are seeking a highly motivated and results-driven Home Improvement Sales Representative to join our team at Wayne Overhead Door Sales and Home Improvements. As a key member of our sales team, you will be responsible for generating new business and driving revenue growth in our ever-expanding market.As a Home Improvement Sales Representative,...

  • Exterior Home Improvement Sales Specialist

    4 weeks ago

    Fremont, California, United States Wayne Overhead Door Sales and Home Improvements Full time

    Job OverviewAs a skilled Exterior Home Improvement Sales Specialist, you will be responsible for generating new business in our expanding market. Your primary objective will be to target, nurture, and convert leads into new accounts. To succeed in this role, you must possess strong time management, interpersonal, and communication skills. We offer a...

  • Sales Director

    4 weeks ago

    Fremont, California, United States UCT Alumni Association Full time

    Job Title: Sales ManagerUltra Clean Technology (UCT) is seeking an experienced Sales Manager to join our team. As a Sales Manager, you will be responsible for developing, maintaining, and expanding relationships with major and minor integrated device manufacturers, semiconductor wafer fab equipment manufacturers, and other ChemTrace business segments to...

  • CA Fremont

    5 months ago

    Fremont, United States Planet Fitness Full time

    Overview: Who We Are: At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF...

  • Sales Associate

    3 weeks ago

    Fremont, California, United States Anderson Merchandisers, L.L.C. Full time

    Key Responsibilities:We are seeking a highly motivated Sales and Service Representative to join our team at Anderson Merchandisers, L.L.C. As a Sales and Service Representative, you will be responsible for executing Anderson Merchandisers standards to drive sales and meet retailer and client expectations.Key Duties and Responsibilities:Build rapport through...

  • Sales and Service Representative

    2 months ago

    Fremont, California, United States Gillman Home Center Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Sales and Service Representative to join our team at Gillman Home Center. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with their building material needs, and working closely with our Outside Sales Representatives to...

  • Sales Director

    3 weeks ago

    Fremont, California, United States UCT Alumni Association Full time

    Job Summary:We are seeking an experienced Sales Manager to join our team at UCT Alumni Association. The successful candidate will be responsible for developing, maintaining, and expanding relationships with major and minor integrated device manufacturers, semiconductor wafer fab equipment manufacturers, and other ChemTrace business segments to maintain and...

  • Service Sales Executive

    4 weeks ago

    Fremont, California, United States AVI-SPL Full time

    About the RoleThe Service Sales Executive position is a strategic member of AVI-SPL's Regional Sales Organization, focusing on identifying, developing, and closing solutions-oriented Service offerings. This role works closely with the Regional Service Sales Manager and local office leadership to target net new Customers and existing Customers that are...

  • Sales and Service Associate

    2 months ago

    Fremont, United States 24 Hour Fitness Full time

    24 Hour Fitness - 4500 Auto Mall Pkwy [Guest Service / Front Desk] As a Sales and Service Associate at 24 Hour Fitness, you'll: Deliver an outstanding and well-rounded sales and service experience to all guests and members; Ensure guests have a welcoming, informative, and enjoyable experience when they visit; Help inspire guests to take the right next steps...

  • Sales Professional

    3 weeks ago

    Fremont, California, United States Nestvy Senior Placement and Home Care Full time

    We are seeking a highly motivated and results-driven Sales Professional to join our team at Nestvy Senior Placement and Home Care. As a Field Sales Representative, you will be responsible for developing a sales strategy to build new and expand current customer relationships.Our ideal candidate will have a proven track record of achieving sales goals and be...

  • Sales Director

    3 weeks ago

    Fremont, California, United States UCT Alumni Association Full time

    Job SummaryWe are seeking an experienced Sales Manager to join our team at UCT. The successful candidate will be responsible for developing, maintaining, and expanding relationships with major and minor integrated device manufacturers, semiconductor wafer fab equipment manufacturers, and other ChemTrace business segments to maintain and expand SSB's revenue...

  • Customer Service Representative

    3 weeks ago

    Fremont, Ohio, United States Gordon Food Service Full time

    Job Summary:Gordon Food Service is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing sales, and maintaining a clean and organized store environment.As a Customer Service Representative, you will be the...

  • Field Sales Representative

    4 weeks ago

    Fremont, California, United States Mettler-Toledo Full time

    About the RoleMettler Toledo is seeking a highly skilled Laboratory Sales Representative to join our team in the Fremont, California/East Bay area. As a key member of our sales team, you will be responsible for selling micro, analytical, and precision balances, as well as moisture analyzers, pH meters, and service.Key ResponsibilitiesGrow sales and achieve...

  • Fitness Sales and Service Expert

    4 weeks ago

    Fremont, California, United States 24 Hour Fitness Full time

    Join Our Team as a Fitness Sales and Service ExpertWe are seeking a highly motivated and customer-focused individual to join our team as a Fitness Sales and Service Expert. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, promoting our fitness services, and building strong relationships with our...

  • Sales and Service Representative

    4 weeks ago

    Fremont, California, United States 24 Hour Fitness Full time

    Deliver Exceptional Guest ExperiencesAs a Sales and Service Associate at 24 Hour Fitness, you will play a key role in delivering an outstanding and well-rounded sales and service experience to all guests and members. Your primary responsibility will be to ensure that every guest has a welcoming, informative, and enjoyable experience when they visit our...

  • Sales and Service Expert

    1 month ago

    Fremont, United States 24 Hour Fitness Full time

    **FULL-TIME** Part-time **LOCATION** 4500 Auto Mall Pkwy Fremont CA 94538 **Who we?are** At 24 Hour Fitness,?we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable,?and welcoming to everyone. We're on the hunt for team members who are committed to being the...

  • Sales and Service Expert

    2 months ago

    Fremont, United States 24 Hour Fitness Full time

    24 Hour Fitness - 4500 Auto Mall Pkwy [Guest Service / Front Desk] As a Sales and Service Expert at 24 Hour Fitness, you'll: Offer membership, fitness and retail products and services; Build relationships and translate the value of 24 Hour Fitness product and service offerings; Have a strong focus on behaviors that drive member acquisition and retention;...

  • Purina Feed Sales Representative

    4 weeks ago

    Fremont, California, United States Land O'Lakes, Inc. Full time

    About the RoleWe are seeking a highly motivated and experienced Feed Sales Representative to join our team at Land O'Lakes, Inc. This is a sales role that is compensated with a target mix of base salary plus commission. Base salary is dependent upon experience/tenure and generally ranges between $50,000-$60,000. Commission is driven by individual...