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Data Center Operations Engineer
1 month ago
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge.
Job Description
*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*
The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.
The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.
Please note:
This individual must be flexible in shifts. This could include second and third shifts.
This teammate will support a 24 x 4 shift schedule and rotating weekend on-call.
This is a Comcast Engineer 2 level role.
What You’ll Do:
Day to day responsibility of coaching and mentoring other team members on deployment methodology acts as the go to person for technical assistance.
Assists in the risk assessment, quality, and scope management of deployment project plans.
Responsible for the racking and stacking of equipment within the Data Center.
Responsible for the operational inventory of all Data Center equipment in dc Track.
Installs, maintains, and troubleshoots Data Center cabling and infrastructure.
Manages Data Center cable running lists, and records of deployed equipment.
Supervises the maintenance and repair of all facilities systems and hardware.
Ensure all equipment is labeled in compliance with NDCS standards.
Maintain copper, fiber, and power cord inventory.
Monitor security within the data center and raised floor environment.
Interfaces with vendors to maintain, troubleshoot and install related equipment.
Continued focus on streamlining Methods and Procedure for equipment deployment and implementation.
Minimal direction required for job duties and high performance.
Knowledge and experience of providing Tier I IT support.
Some travel required.
Skills & Experience We’re Looking For:
3-5 years of experience in deployment and installation of switches, routers, and servers
3-5 years of experience in High-Speed Data (HSD), Voice, IP, and Data Networking.
Knowledge of all aspects of power generation and power distribution including facility and cabinet based PDU’s, ATS’s, and UPS’s.
Diverse knowledge of HVAC dynamics.
Proven experience to effectively plan project installations and forecast infrastructure growth - including ordering supplies, maintaining inventory control, and documenting processes.
Basic knowledge of all current types of networking and server hardware.
Demonstrated experience documenting policies and procedures.
Proven analytical, problem solving and organizational abilities.
Superior interpersonal skills with the ability to work with vendors, employees, and management.
Effective leadership skills to resolve conflicts and retain high morale.
Good personal computer skills.
Required Skills:
Solid technical skills relative to HSD and Voice network engineering, planning and management including experience with IP routers, and switches.
Advanced understanding of the IP protocol suite (e.g., ARP, IP, TCP, DNS, SNMP).
Strong grasp on server administration (i.e., Unix, Linux and Windows platforms).
Strong understanding of AC/DC power configurations and HVAC related thermal architecture.
Data Center planning and engineering.
Solid abilities using Microsoft Office.
Proven analytical skills.
Excellent written and oral communication skills.
About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
Medical & Dental
401(k) Savings Plan
Generous paid time off
Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
Learn more at jobs.comcast.com/life-at-comcast/benefits
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the
benefits summary
on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications
(if applicable)
Relative Work Experience
2-5 YearsComcast is proud to be an equal opportunity workplace.
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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