Guest Service Expert

1 month ago

Plano, United States Marriott International Inc Full time
Additional Information
Job Number24176426
Job CategoryFood and Beverage & Culinary
LocationRenaissance Dallas at Plano Legacy West Hotel, 6007 Legacy Drive, Plano, Texas, United States, 75024VIEW ON MAP
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. Were looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • Cocktail Server

    2 months ago

    Plano, United States Marriott Full time

    Additional Information Part Time, Cocktail Server Job Number 24166848 Job Category Food and Beverage & Culinary Location Renaissance Dallas at Plano Legacy West Hotel, 6007 Legacy Drive, Plano, Texas, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the...

  • Guest Experience Expert

    1 month ago

    Plano, United States Marriott International Inc Full time

    Additional InformationOvernight Shift, Front Office - Night Auditor Job Number24185244 Job CategoryRooms & Guest Services Operations LocationDallas/Plano Marriott at Legacy Town Center, 7121 Bishop Road, Plano, Texas, United States, 75024VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about...

  • Guest Environment Expert

    2 months ago

    Plano, United States Marriott Full time

    Job Number 24166794 Job Category Housekeeping & Laundry Location Dallas/Plano Marriott at Legacy Town Center, 7121 Bishop Road, Plano, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build...

  • Guest Experience Expert

    3 weeks ago

    Plano, United States Marriott Full time

    Marriott Hotels - JobID: E23A6FC13A10BC10FD6BA86E2BAE15DF [Front Desk Agent / Concierge] As a Guest Experience Associate at Marriott Hotels, you'll: Assist guests with check-in and check-out procedures; Provide exceptional customer service by addressing inquiries and resolving issues promptly; Coordinate with housekeeping and maintenance staff to ensure...

  • Guest Experience Expert

    3 weeks ago

    Plano, United States Marriott Full time

    Marriott Hotels - JobID: E23A6FC13A10BC10FD6BA86E2BAE15DF [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a...

  • Guest Services Agent

    2 months ago

    Plano, United States Quorum Hotels Full time

    DescriptionThe Hyatt Place Columbia/Downtown/The Vista is looking for Guest Services Agentsto join the team! The Guest Services Agents check are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering...

  • Guest Service Agent

    1 month ago

    Plano, United States Jones Lange Lasalle, Inc. Full time

    JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, Guest Service, Agent, Hospitality, Guest, Customer Service, Retail, Property Management

  • Guest Service Associate

    3 months ago

    Plano, United States Wax Center Partners Full time

    Job Type Part-time Description Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?Are you looking to put your talent for sales and love of the beauty industry to good use?Do you thrive in a fast-paced, results-driven team environment?If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic...

  • Guest Service Team Member

    2 months ago

    Plano, United States Wingstop Full time

    Wingstop - 2100 14th St Ste 119 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Guest Service Team Member

    2 months ago

    Plano, United States Wingstop Full time

    Wingstop - 3309 Dallas Pkwy Ste 499 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Guest Service Team Member

    1 month ago

    Plano, United States Wingstop Full time

    Wingstop - 1201 E Spring Creek Pkwy Suite C-120 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting...

  • Guest Service Expert

    6 months ago

    Plano, United States Marriott Full time

    Marriott Hotels - 6007 Legacy Drive [Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow....

  • KFC Team Member

    3 months ago

    Plano, United States KFC Full time

    When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a passion for people - not only our guests - we value our employees and understand how you make a difference in our restaurants! Working at KFC company-owned or...

  • Plumbing Expert

    1 month ago

    Plano, Texas, United States DRIP Plumbing Full time

    About the RoleWe're seeking a skilled Licensed Service Plumber to join our team at DRIP Plumbing in Denton, TX. As a key member of our team, you'll be responsible for providing expert plumbing solutions to our customers.Key ResponsibilitiesDiagnose and repair complex plumbing issues, including sewer breaks and slab leaksProvide top-notch customer service and...

  • Cocktail Server

    2 months ago

    Plano, United States Marriott Full time

    Additional Information Part Time Job Number 24166848 Job Category Food and Beverage & Culinary Location Renaissance Dallas at Plano Legacy West Hotel, 6007 Legacy Drive, Plano, Texas, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our...

  • Guest Advocate

    1 month ago

    Plano, United States Target Full time

    Target - 120 W Parker Rd [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide assistance...

  • Front Desk Agent

    1 month ago

    Plano, United States Marriott Full time

    Job Number 24139072 Job Category Rooms & Guest Services Operations Location Renaissance Dallas at Plano Legacy West Hotel, 6007 Legacy Drive, Plano, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want...

  • Bellman

    1 month ago

    Plano, United States Marriott International, Inc Full time

    Additional InformationJob Number24177757Job CategoryRooms & Guest Services OperationsLocationRenaissance Dallas at Plano Legacy West Hotel, 6007 Legacy Drive, Plano, Texas, United States, 75024VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we...

  • Bellman

    12 hours ago

    Plano, United States Marriott International, Inc Full time

    Bellman at Marriott International, Inc summary: As a Bellman, I deliver exceptional service to guests during their arrival and departure at the Renaissance Dallas at Plano Legacy West Hotel. My role involves creating memorable experiences through attentive assistance and local insights, ensuring that every guest feels valued and supported. By maintaining...

  • Front Desk Agent

    1 month ago

    Plano, United States Marriott International Inc Full time

    Additional Information Job Number24176295 Job CategoryRooms & Guest Services Operations LocationRenaissance Dallas at Plano Legacy West Hotel, 6007 Legacy Drive, Plano, Texas, United States, 75024VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and...