Full time Sales Associate
2 weeks ago
Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
Maintain a high level of product knowledge
Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all timesSales standards
Cash wrap standards
Client book management
Inventory management
Customer and After Sales service
Help clients make selections and assist in the try-on process
Ensure compliance with all company policies, procedures and directivesAttendance / Reporting for Work (Ulti-Pro) - clocking in and out
Navigating through UltiPro Portal
Uniform and Grooming Standards
Lunch and Afternoon Breaks
Lockers
Organization at the workplace
Requests for Time Off: BenefitsSick Days, Vacation Days, Personal Days / Schedule Requests
End-of-Day Procedures (i.e. bag checks)
Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including:Phone calls and emails
Thank you letters
Shipping merchandise out-of-town
Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
Proactively identify and pursue opportunities to achieve financial targets and increase sales
Assist with inventory and special projects as neededAssociates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks
Ensure visual standards are maintained at all times
Understand the terminology associated with Jimmy Choo shoes and accessories
Be proficient with the register system(s)
Merchandise product
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at CapriDiversityandInclusion@CapriHoldings.com.
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