Current jobs related to Patient Access Specialist - Paramus - Hackensack Meridian Health
-
Paramus, United States Bergen New Bridge Medical Center Full timeJob Duties Responds to calls from physician offices, clinics, patients, and/or other ambulatory services in a courteous and tactful manner. Registers hospital-wide services such as laboratory, radiology, cardiology, clinic, physical therapy and behav Patient Access, Patient, Specialist, Customer Service, Ambulatory Services, Healthcare, Skills
-
Patient Access Coordinator
7 days ago
Paramus, New Jersey, United States Hospital for Special Surgery Full timeAbout the RoleHospital for Special Surgery is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through our facilities.Key ResponsibilitiesProvide exceptional customer service to patients, visitors, and customersInterview...
-
Patient Access Specialist Saddle River OPC
1 month ago
Paramus, United States Hospital for Special Surgery Full timeOverview: How you move is why were here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and...
-
Patient Access Specialist Saddle River OPC
4 weeks ago
Paramus, United States Hospital for Special Surgery Full timeOverview: How you move is why were here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and...
-
Float Patient Service Specialist
2 weeks ago
Paramus, United States Select Medical Full timeEnsures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility's "front office" activities. Assures provision of office functions such as patient scheduling, Patient, Specialist, Float, Service, Customer Service, Retail, Healthcare
-
Travel Nurse RN Oncology Med Surg Specialist
5 days ago
Paramus, New Jersey, United States Access Healthcare Full timeJob OverviewAccess Healthcare is seeking a skilled travel nurse RN to fill a challenging oncology med surg position in a dynamic healthcare setting.Key Responsibilities:Provide high-quality patient care in an oncology med surg environmentCollaborate with interdisciplinary teams to develop and implement effective patient care plansContribute to a culture of...
-
Access Intake Specialist
4 days ago
Paramus, New Jersey, United States Bergen New Bridge Medical Center Full timeJob SummaryWe are seeking a highly skilled Access Intake Specialist to join our team at Bergen New Bridge Medical Center. As a key member of our intake team, you will be responsible for handling telephone inquiries, making decisions regarding referrals, and educating clients about our services.Key ResponsibilitiesHandle telephone inquiries and make decisions...
-
Licensed Hearing Instrument Specialist
5 days ago
Paramus, New Jersey, United States daniel samadi md pc Full timeAbout Daniel Samadi MD PCWe are a leading healthcare organization dedicated to providing exceptional patient care and innovative solutions for hearing loss.Job SummaryWe are seeking a highly skilled Licensed Hearing Instrument Specialist to join our team at Daniel Samadi MD PC. As a key member of our audiology department, you will play a critical role in...
-
Paramus, United States Bergen New Bridge Medical Center Full timeJob Duties Arranges for the efficient and orderly admission of patients, ensuring that all points of registration (Emergency Room, Outpatient Ambulatory, SDS, Behavioral Health & Admitting) are obtaining accurate patient information and that patients Patient Access, Behavioral Health, Representative, Patient, Emergency Room, Hospital, Healthcare
-
Occupational Therapist
1 day ago
Paramus, New Jersey, United States Patient Care Medical Group Full timeJob SummaryWe are seeking a highly skilled Occupational Therapist to join our team at Patient Care Medical Group. As an Occupational Therapist, you will play a vital role in providing high-quality care to our patients in their homes, focusing on the functional needs of the older adult population.Key ResponsibilitiesEvaluate and treat patients in their homes,...
-
Paramus, New Jersey, United States Access Healthcare Full timeAccess Healthcare is seeking a skilled travel nurse to fill a Labor and Delivery position in a dynamic healthcare setting.Job DetailsSpecialty: Labor and DeliveryDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelThe ideal candidate will have experience working in Labor and Delivery and possess excellent clinical skills. Access Healthcare offers a...
-
Paramus, New Jersey, United States Access Healthcare Full timeJob OpportunityAccess Healthcare is seeking a skilled Labor and Delivery Registered Nurse for a travel nursing assignment in New Jersey.Key DetailsSpecialty: Labor and DeliveryDiscipline: Registered NurseShift: 12 hours, nightsHours per week: 36Duration: 13 weeksOur pay package is based on 12 hour shifts and 36 hours per week, with a tax-free stipend amount...
-
Travel Nurse RN Oncology Med Surg Specialist
7 days ago
Paramus, New Jersey, United States Access Healthcare Full timeAccess Healthcare is seeking a travel nurse RN Oncology Med Surg professional to fill a travel nursing position in a medical setting.Job DetailsSpecialty: OncologyDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelThe pay package is based on 12 hour shifts and 36 hours per week, with a tax-free stipend amount to be determined.About Access...
-
Travel Nurse RN Position
7 days ago
Paramus, New Jersey, United States Access Healthcare Full timeJob OverviewAccess Healthcare is seeking a skilled travel nurse RN to fill a Med Surg position in a dynamic healthcare setting.Key Responsibilities:Provide high-quality patient care in a Med Surg environmentCollaborate with interdisciplinary teams to ensure seamless patient careDevelop and implement individualized care plans to meet patient needsConduct...
-
Travel Nurse RN Position
2 weeks ago
Paramus, New Jersey, United States Access Healthcare Full timeJob DescriptionJob Title: Travel Nurse RN PositionJob Type: Travel NursingLocation: NationwideJob Description:We are seeking a skilled Travel Nurse RN to join our team at Access Healthcare. As a travel nurse, you will have the opportunity to work in various healthcare settings and locations, providing high-quality patient care and developing your clinical...
-
Travel Nurse RN Position
7 days ago
Paramus, New Jersey, United States Access Healthcare Full timeJob Title: Travel Nurse RN PositionJob Summary:Access Healthcare is seeking a skilled travel nurse RN to fill a position in a Progressive Care Unit. The ideal candidate will have experience working in a PCU setting and be able to provide high-quality patient care.Job Responsibilities:Provide direct patient care in a Progressive Care Unit settingAssess...
-
Travel Nurse RN Position
2 weeks ago
Paramus, New Jersey, United States Access Healthcare Full timeJob Title: Travel Nurse RN PositionJob Type: Travel NursingLocation: NationwideJob Description:Access Healthcare is seeking a skilled Travel Nurse RN to join our team. As a travel nurse, you will have the opportunity to work in various healthcare settings and locations, providing high-quality patient care and developing your clinical skills.Job...
-
Patient Scheduling Specialist
3 weeks ago
Paramus, New Jersey, United States NavitsPartners Full timeJob OverviewWe are looking for a meticulous Scheduling Coordinator to enhance our operations in a fast-paced healthcare setting. This role is crucial in managing patient appointments and overseeing the precertification processes, ensuring that all necessary protocols are adhered to for optimal patient care.Key ResponsibilitiesEngage with referring physician...
-
Veterinary Surgeon
7 days ago
Paramus, New Jersey, United States BluePearl Full timeAbout BluePearl Pet HospitalBluePearl Pet Hospital is a leading provider of veterinary care, dedicated to delivering exceptional service and expertise to pets and their families.Job SummaryWe are seeking a highly skilled and experienced Board-Certified Surgeon or residency-trained Small Animal Surgery specialist to join our dynamic surgery department in...
-
Licensed Communication Specialist
3 weeks ago
Paramus, New Jersey, United States Tender Touch Rehab Services, LLC Full timeJoin Our Team as a Licensed Communication SpecialistTender Touch Rehab Services, LLC is on the lookout for a qualified and licensed Communication Specialist to become a vital part of our organization. As a member of Enhance Therapies, a prominent provider in the therapy sector, we pride ourselves on offering competitive compensation, comprehensive benefits,...
Patient Access Specialist
4 months ago
Overview:
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Patient Access Specialist is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department in their assigned area/hospital(s) at Hackensack Meridian Health (HMH). Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times.
Responsibilities:A day in the life of a Patient Access Specialist with Hackensack Meridian Health includes:
- Greets patients and visitors in person/phone in a prompt, courteous, respectful and helpful manner.
- Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned outpatient point of service.
- Adheres to patient identification policy and ensures an accurate patient search is performed in order to maintain patient safety and prevent duplicate medical record numbers.
- Check-in and account for the location and arrival/processing time of patients to ensure prompt service with the established departmental time frames and guidelines.
- Ensures Regulatory Forms are filled out and signed by the patient.
- Performs all functions of bed planning; reservations/pre-registration/bed assignment.
- Prioritizes bed assignment in accordance with policy.
- Ensures patients are assigned to the proper unit according to admit order.
- Reviews orders to ensure patient is in appropriate status and level of care.
- Initiate real time eligibility query (RTE) on all eligible insurances. Must review RTE response to ensure correct plan code assignment and correct coordination of benefits to facilitate timely reimbursement.
- Ensure accurate completion of Medicare Secondary Payer Questionnaire.
- Performs insurance verification on all Inpatient and Outpatient services, and determines the patient's out of pocket responsibility via the EPIC Financial Estimator tool using the applicable data.
- Where appropriate, pursues upfront cash collections to assist patients in understanding their financial responsibilities and minimize overall bad debt.
- Informs patients of their out of pocket responsibility taking payment via credit card or in person and explaining financial resources including financial assistance, payment plans or payment on date of service.
- Verifies benefits to ensure the procedure is a covered service under the patients plan prior to receiving services.
- Verifies pre-authorization requirements and follows up with both the referring physician and payer to ensure authorizations are on file for the scheduled procedure prior to date of service.
- Submits all data timely, effectively and expeditiously for all treatments and procedures to ensure authorizations have been obtained and determine that the procedure or treatment is authorized prior to date of service.
- Ensures diagnosis data that is entered on registration is accurate and meets medical necessity criteria.
- Complies with HMH's patient financial responsibility and collection policies.
- Provides patients with appropriate administrative information, as directed.
- Maintains compliance with federal/state requirements and ensures signatures are obtained on all required regulatory/consent forms.
- Manually registers patients accurately when in `downtime' mode and properly follows registration input procedures when the system becomes available.
- Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently.
- Completes assigned work queue (WQ) accounts in a timely and efficient manner.
- Assumes other responsibilities as directed by either the Supervisor, Manager or Director of Patient Access.
- Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
- Ensures delivery of excellent customer service resulting in a positive patient experience.
- Complies with all procedural workflows and departmental policies and procedures as identified.
- Responsible for scanning any documents and correspondence from patients and payers.
- Coordinates daily activities of the Patient Access Department which fosters an environment promoting patient comfort and trust.
- Have the ability to schedule patients as needed.
- Answers a high volume number of phone calls and responds in an appropriate/professional manner. Address and resolve any issues quickly/accurately.
- Ensures timely notification of admission to payers and refers accounts to Case Management for timely submission of Clinical Information to payer.
- Verifies eligibility and benefits to ensure patient's coverage is active and that the procedure is a covered service under the patient's plan prior to the date of service.
- Verifies pre-authorization requirements and follows up with both the referring physician's office and payer to ensure authorizations are on file for the scheduled procedure prior to the date of service.
- Able to access and navigate various payer websites (e.g. Navinet) to confirm patients' insurance coverage and policy benefits.
- Works with patients to financially clear their account per policy at least 3 days prior to procedure. Resolves any issues with coverage and escalates any complications to supervisor/manager. Makes referrals to Financial Counselors if appropriate.
- Accurate and timely processing of all methods of acceptable payments such as cash/check/money order/credit card transactions. Reconciling daily cash drawer or shift payment transactions, depositing daily cash/check and providing patients with cash receipts, and/or service estimate.
- Completes a pre-registration on all appropriate patients in Epic. Able to clear a checklist in Epic and set an account status to `Confirmed pre-reg.'
- Contacts patients and/or physicians' offices in regards to Pre-Admission Testing scheduling in a timely and efficient manner.
- Obtains patient records, types and processes scheduling information included but not limited to copying, filing, faxing and answering phone calls in an accurate, efficient and professional manner.
- Can work in all Access Services areas within the hospital and may rotate shifts as needed.
- Checks email daily to maintain timely updates on any process/task changes/updates.
- Meet departmental daily productivity and process standards.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Ability to work rotating schedules/shifts based on needs.
- Good written and verbal communication skills.
- Customer Service Oriented.
- Basic medical terminology knowledge.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
- Ability to work every other weekend.
- Ability to work three (3) out of six (6) holidays.
Education, Knowledge, Skills and Abilities Preferred:
- Bachelor's Degree and/or related experience.
- Minimum of 1+ years of experience in a hospital setting.
- Patient Financial services experience in a professional or hospital setting.
- Prior registration/insurance verification experience.
- Excellent Analytical, written and verbal communication, and interpersonal skills.
- Proficient medical terminology knowledge.
- Knowledge of insurance specifications, ICD10 and CPT4 codes.
- Bilingual (i.e. Spanish or Korean).
- Experience with EPIC HB, Cadence, and Prelude
Licenses and Certifications Required:
- Successfully complete EPIC Cadence and Prelude training and pass assessment that follows within 30 days after Network access is granted.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today
