Site Reliability Engineer

3 weeks ago

Wilmington, United States Infinity Consulting Solutions Full time

We have partnered with our client in search of an Application Support Engineer.

Application Support Roles & Responsibilities:

Application monitoring infrastructure using Splunk or Dynatrace, servers, databases, distributed batch jobs and supporting sustained resiliency, disaster recovery and high availability events Triage Distributed and Mainframe applications and Middleware Platform related Incidents Incident and Problem Management functions (i.e. responding to service requests from Client-facing support team, Operations, Risk/Control partners, etc.) Perform Unix Shell, PERL, Bash scripting as required. Analyses of IBM WebSphere, Apache Tomcat, IBM DataPower reported Incidents and triage for issue resolutions. Run job scheduler like CTRL-M Troubleshoot technical issues (Java/J2EE, .Net, or Cloud) and escalate and work with appropriate technology teams to provide solutions Incident Management (coordinate incident management coverage, to ensure appropriate coverage, call facilitation, coordination and communications during critical outage situations) Call documentation, queue management, ticket analysis and interface to impacting lines of business for incident impact analysis via the Production Assurance process Provide end-to-end view of issues for objectivity and ability to be a single voice for line-of-business Influence senior technology leads across organizations to ensure timely resolution of incidents Required Skills :

Proven expertise in application development and support environment with more than one technology and multiple design techniques Advanced knowledge of development toolset to design, develop, test, deploy, maintain, and improve software Proficiency in AWS, Akamai, Datadog Technologies Proficiency in Splunk, Dynatrace, Unix, Linus, Tomcat and WebSphere. Experience in setting up Splunk alerting and monitoring. Experience in building monitoring dashboards through Dynatrace and ability to triage application performance through deep diving using Dynatrace. Experience in configuring tomcats instances and WebSphere JVMs. Nice To Have Skills:

Experience with one or more general purpose programming (Java, Python, .Net, C++, etc.) Experience with cloud platforms like AWS and understanding of Pivotal cloud foundry. Understanding of network topologies, load balancing concepts and content delivery network Understanding of HAProxy (context based routing) and Pivotal Gemfire (extended L2 cache) Understanding of Web application and mobile application. Understanding of relational databases like Oracle/DB2 Understanding of non-relational databases like Casandra. Understanding of IBM MQ and Kafka. Understanding of risk controls and compliance to departmental and company-wide standards Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals Ability to run production incident conferences bridges

Title - Application Support Engineer Location - Jersey City, NJ Client Industry - FinTech Reference ID - 1664084 #J-18808-Ljbffr

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