RCM Refund Specialist

3 weeks ago

Orange, United States CareerBuilder Full time

Overview

Western Dental Services, Inc., Californias largest dental services provider and one of the nations largest dental HMOs, is looking for a bright, motivated, individual. This position requires at least 2years of professional experience to join Westerns team. Western Dentals team consists of over 4,400 professionals and nonclinical employees at Westerns corporate headquarters in Orange, California and more than 300 dental clinic locations.

The Refund Processor will conduct account financial audits and process refunds on a daily basis to patients via Check and/or Credit Card. Refund Processor reports to his/her supervisor with any issues and decisions that need to be made when processing a refund.

Major Accountabilities

Initial account audit and/or second review audit

Adjust accounts receivable balance

Verify payments received with our Accounting Department

Follow up on outstanding refund requests

Special Projects for refund and transfers

Finalize paperwork that is submitted to our Accounting Department

Answer phones to help patients with questions concerning the refund

Qualifications

Experience Requirement

2 years Of Data Entry

Understand Dental Terminology

HS or GED Diploma

Necessary Skills Sets

Excellent verbal and written communication

Knowledge of 10 key by adding machine and PC

To apply please email: mclement@westerndental.com

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