Business Analyst I, 3rd Eye, Chattanooga

2 weeks ago

Chattanooga, United States Dover Corporation Full time

Environmental Solutions Group encompasses industry-leading brands - Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, Soft-Pak, and Parts Central - to create a premier, fully integrated equipment group serving the solid waste and recycling industry. Through extensive voice-of-customer outreach, in-house engineering and manufacturing capabilities, a wide-reaching service network, and proven industry expertise, Environmental Solutions Group is focused on solving customer problems through environmentally responsible products and providing world-class support. Our mission, "Improving Lives," drives us to make a significant difference, both in the marketplace and in the lives of our employees and their communities. For more information, visit www.doveresg.com.

Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 65 years, our team of over 25,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.

Operating Company: Environmental Solutions Group - 3rd Eye A Dover Company

Location: Chattanooga, TN

Reports to: Product Owner

Department: Digital

COMPANY SUMMARY:

3rd Eye is disrupting the traditional Fleet Safety Video Monitoring and Telematics industries with leading high-quality media and reliable digital delivery. Our services are engineered for high availability, maximum reach, and cost savings for our customers. Fleet managers can watch live streams or review safety events instantly, from any device, to monitor their vehicle fleet. Our technology is the cornerstone of our industry, and our customers use it to improve their fleet safety, operational, and maintenance performance.

POSITION SUMMARY:

The Business Analyst I to organize, prioritize and assess work for our development teams. The Business Analyst I responsibilities include gathering feature requests, documenting requirements, creating user stories, and coordinating prioritization. To be successful in this role, you should be able to identify user needs and work with cross-functional teams to manage product releases. Ultimately, you'll help us roll-out products that deliver our company's vision.

ESSENTIAL JOB FUNCTIONS INCLUDE:

  • Capture and document requirements from various business stakeholders.
  • Actively engage and receive requirements sign-off via approved sign-off process.
  • Manage JIRA tickets in Backlog and work with Product Owner to assign to the correct process flow.
  • Ensure sign-off of all tickets via UAT process prior to deployment.
  • Manage on time delivery of requirements to meet quarterly schedule requirements assigned by Product Owner.
  • Ensure business requirements are translated from requests and properly managed to deliver the best value out of the existing product portfolio.
  • Communicate requirements if already existing and ensure reduction of duplicate requests.
  • Ensure effective management of business analysis requirements for a single specialized development organization.
  • Up to 15% travel is required for trips to Austin, TX and project onsites.
JOB SPECIFICATIONS:
  • Bachelor of Business and/or Sciences preferred, or equivalent experience is required.
  • 3 years of experience as Business Analyst.
  • 2 years of experience with JIRA
    • 1 years of technical writing experience
  • Strong understanding with coding languages Python, SQL, and JavaScript
    • AWS Solution Experience a Plus
  • Strong working knowledge of Microsoft Word, Excel, and PowerPoint required.
  • New product development process experience is a definite plus.
    • Demonstrated track record of cross-functional teams.
  • Candidate possesses strong analytical and technical abilities.
  • Strong leadership and control of work processes from beginning to end is necessary. The job demands fast, but carefully thought-out results.
  • Must be able to handle multiple tasks.
  • Must be able to lead and influence change, cross functionally.
  • Must possess interpersonal and emotional intelligence (self-awareness of own personality traits and communications style with sensitivities to how own behaviors and style affects others in leading change and also must be able to adapt as needed to every situation).
  • Must be able to effectively communicate with senior internal and external customers as well as end-users of related products and services.
  • The candidate must also demonstrate the ability to work effectively in cross-functional teams as well as lead team projects.
  • Works under limited supervision. Predominantly handles matters on own initiative, but communicates routinely with cross-functional teams, superiors and management.
  • Must be a self-starter and exercise substantial degree of judgment. Must maintain high standards to continually produce high quality work. Decisions must be of the highest ethical standards, must align with company's strategic initiatives.


DOVER COMPETENCIES:

Builds and Manages Collaborative Relationships

Results Driven

Strategic Mindset

KNOWLEDGE, SKILLS, AND ABILITIES:

Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities - with both internal and external customers - to be performed with a professional demeanor and that all participants be held accountable to this high standard.

Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well-organized reports in Microsoft Word, PowerPoint, and Excel. Listens to understand input, feedback, and concerns. Provides complete information in an open, honest, and straightforward manner. Responds promptly and positively to questions and requests.

Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.

Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business.

Accountability: Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems, and progress of work in a timely manner.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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