Manager, CAPA
1 month ago
At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency. We succeed when everyone belongs and strive to build a Home for All where all associates can be their true, authentic selves at work. Learn more about our culture here
Job Description
The Corrective and Preventive Action (CAPA) Manager is responsible for leading a team of CAPA Engineers to execute Corrective and Preventive Actions that will remedy product and process quality issues. This role is also key to driving continuous improvement of the CAPA process as Process Owner and will work closely with global FBIN sites to ensure alignment and execution of the CAPA process and system.
This position is eligible for a hybrid schedule requiring in-office presence 3 days per week (Tue, Wed, Thu) and the ability to work remotely on Mondays and Fridays. The role is based in our North Olmsted offices near Cleveland, OH,
RESPONSIBILITIES:
- Serve as the Fortune Brands CAPA Process Owner, which includes establishing and maintaining the CAPA process and system, managing CAPA process metrics, leading CAPA Review Board (CRB) Operations, and serving as subject matter expert on the CAPA Process
- Drive ideation, prioritization, and implementation of improvement opportunities to improve the efficiency and effectiveness of the CAPA process and system
- Interact with Call Centers, Product Managers, Engineering, Sales, Field Service, Claims, Manufacturing, and Sourcing to investigate customer product performance issues
- Manage projects and lead teams comprised of cross-functional partners (such as GPD Project Management, Engineering, Platforms, Supplier Quality, Plant Quality, Manufacturing, Sales) to drive corrective actions and improve quality outcomes and business value
- Communicate Service Events, emerging Quality issues, and metrics to the Business Units
- Lead and manage Team associates to maintain the CAPA portfolio, ensuring quality issues are being processed in a timely and compliant manner
- Other duties and responsibilities as assigned.
- Bachelor's Degree in Engineering or related field
- Minimum of 5 years of experience in an engineering environment with significant manufacturing exposure. Product development design experience, preferably for consumer durable products is preferred.
- Minimum of 5 years of experience in Quality. ISO 9001 experience preferred.
- Excellent written and verbal communication skills for dealing with all levels of staff, customers, suppliers, and operations.
- Superior communication skills, both in written and verbal presentation.
- Solid project management skills with a results orientation.
- Strong analytical, conceptual, and problem-solving skills.
- Availability to travel as needed (roughly 20%) to manufacturing plants and distribution facilities.
- Prior experience managing a team is preferred.
Additional Information
At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates' feeling of belonging at work.
Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at fbin.com to learn more
Equal Employment Opportunity
FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations
FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at fbinleave.fbhs@fbin.com and let us know the nature of your request along with your contact information.
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