Business Services Support Specialist

4 weeks ago


Honolulu, United States Queen's Health System Full time

• Under the general direction of the Business Services Manager, provides support services to the Medicare Certified Division staff. Performs a variety of duties including verification of health insurance claims numbers and benefits coverages; process and obtains insurance authorizations; assists with referral intake process, maintains and processes incoming FAXs via Billing FAX server. • Orders medical supplies for patients; maintains medical supply/equipment inventory. • Performs various duties including data entry, word processing, creating, and maintaining files, assembling, and distributing required material data for reports and projects. II. TYPICAL PHYSICAL DEMANDS: • Constant: sitting, reaching above, at and below shoulders; repetitive arm/hand motion and frequent gripping of objects. • Frequent: standing, walking, stooping/bending, and twisting body. • Occasional: lifting/carrying up to 35 pounds, pushing/pulling up to 3.5 pounds of force. III. TYPICAL WORKING CONDITIONS: • Not subjected to adverse environmental conditions. • Frequent exposure to noises typical of an office environment. • Minimal exposure to toxic substances and communicable diseases. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: • High school diploma or equivalent. B. EXPERIENCE: • Prior office experience; answering telephones and contacting people. • Proficient in Microsoft Office, Word, and Excel. • Ability to organize, prioritize and manage multiple projects simultaneously. • Ability to operate office equipment including facsimile, calculator, and copier with accuracy. • Ability to communicate effectively in English, both orally and in writing. • Ability to verbally communicate with people to obtain basic information (via telephone, e-mail or in person). • One (1) year work experience in a home care organization or healthcare office environment preferred. Equal Opportunity Employer/Disability/Vet

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