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Convenience Store Shift Leader

4 months ago

Dover, United States BellStores Inc Full time
Job Details

Level
Experienced

Job Location
OH Dover 1133 - Dover, OH

Position Type
Convenience Store Shift Leader

Job Shift
Any

Job Category
Retail

Description

CONVENIENCE STORE SHIFT LEADER

As a BellStore Shift Leader, you work closely with both store management and our CSR team to ensure a smooth workflow, exceptional customer service and a committed team effort. You serve as a role model for exceptional customer service and adherence to company policies and procedures.

Major Job Activities
  • Be a role model for exceptional customer service.
  • Create a positive work environment by treating all employees fairly and respectfully.
  • Work side-by-side with other employees.
  • Enforce and support company policies, procedures and programs.
  • Oversee and coordinate the work of other employees.
  • Assist the store manager in the implementation and management of Programs, policies and procedures.
  • Facilitate communication between management and team members.
  • Continue to follow the duties and responsibilities of the BellStore Customer Service Representative
Characteristics Necessary for BellStore Convenience Store Shift Leaders
  • Positive Attitude
  • True Commitment to Providing Exceptional Customer Service
  • Team Building
  • Strong Communication Skills
  • Ability to Perform Multiple Tasks
  • Ability to Follow-Up
  • Consistency
  • Dependable, honest with integrity
  • Neat appearance and clean hygiene
Qualifications

Qualifications
  • Minimum 6 months experience as a BellStore Customer Service Representative
  • Consistently pass the drug and criminal background check.
  • Ability to work all afternoon shifts, holidays, and weekends.