Patient Access Representative

3 weeks ago


Scottsdale, United States Phoenix Children's Hospital Full time
Position Details

Department: PCMG-MAIN | PCMG Patient Access

Category: Administrative Support

Location: Scottsdale

Employee Type: Regular

Posting #: 835774

Posted On: 5/8/2024

Position Summary

The Patient Access Representative performs efficient and orderly registration of all patients. Acts as primary liaison for patients receiving professional and clinical services at Phoenix Children's Primary Care location. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information when the patient and/or guarantor present for services. Collects co-pay and deductible amounts at time of service.

Position Duties

  1. Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system.
  2. Arrives patients who present for professional and hospital services that have been pre-registered and collect co-pay and deductible amounts. Obtains all necessary signatures from the Guarantor at the time of registration or arrival.
  3. Courteously answers the telephone and answers all questions in a timely manner
  4. Identifies and refers uninsured and underinsured patients to the Financial Counselor or similar appropriate representative as necessary.
  5. Inquires patient account system(s) to identify any previous unpaid liability in AMPFM/Misys or similar database.
  6. Maintains a positive working relationship with patients/guarantors, insurance companies, government entities, clinical personnel, co-workers and management to promote teamwork, cooperation and a positive public image for PCH and Phoenix Children's Primary Care.
  7. Organizes, prioritizes, and monitors daily work activity to ensure that complete, accurate, and compliant registration has been performed in a timely manner.
  8. Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels
  9. Performs registration in appropriate HIS system, verifies insurance coverage, obtains authorization for patients who present for professional and hospital services and have not been pre-registered.
  10. Performs miscellaneous job related duties as requested.


Phoenix Children's Mission, Vision, & Values

Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:
  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable


  • Scottsdale, United States Envita Medical Center Full time

    Job Title: Patient Access Representative Location: Located specifically in North Scottsdale, at East Bell Road and the 101 Compensation: Starting at $18.00 per hour Employment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K) Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour shifts) JOB DESCRIPTION:...


  • Scottsdale, United States Envita Medical Center Full time

    Job Title: Patient Access RepresentativeLocation: Located specifically in North Scottsdale, at East Bell Road and the 101Compensation: Starting at $18.00 per hourEmployment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K)Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour shifts)JOB DESCRIPTION: Patient...


  • Scottsdale, United States Envita Medical Center Full time

    Job Title: Patient Access Representative Location: Located specifically in North Scottsdale, at East Bell Road and the 101 Compensation: Starting at $18.00 per hour Employment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K) Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour shifts) JOB DESCRIPTION:...


  • Scottsdale, United States Envita Medical Center Full time

    Job DescriptionJob DescriptionJob Title: Patient Access RepresentativeLocation: Located specifically in North Scottsdale, at East Bell Road and the 101Compensation: Starting at $18.00 per hourEmployment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K)Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour...


  • Scottsdale, United States Envita Medical Center Full time

    Job DescriptionJob DescriptionJob Title: Patient Access RepresentativeLocation: Located specifically in North Scottsdale, at East Bell Road and the 101Compensation: Starting at $18.00 per hourEmployment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K)Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour...


  • Scottsdale, United States Savas Health Full time

    Job DescriptionJob DescriptionSalary: from 18.00/hourJob descriptionOur StorySavas (pronounced sah-vus) is a derivative of the word Seva (pronounced say-va), which means an act of selfless service and compassionate care. At Savas Health we strive every day to live up to that definition by providing the best care possible for our complex patient population....

  • Patient Access Clerk

    2 months ago


    Scottsdale, United States CND Life Sciences Full time

    Job DescriptionJob DescriptionThe Patient Access Clerk (PAC) will be responsible for triaging mail, faxes, and emails for the PA and RCM departments. The PAC will work closely with members of the Patient Access, Revenue Cycle Management, and Clinical Services Departments daily. This is an administrative position, requiring an individual who is...

  • Patient Access Clerk

    4 weeks ago


    Scottsdale, United States CND Life Sciences Full time

    **Responsibilities**: - Open and process all mail. - Triage and distribute all correspondence to their respective departments. - Process and scan all checks and virtual debit cards. - Pull faxes and triage correspondence received in the department. - Complete initial registration for all BV requests. - Regularly liaise with Clinical Services, RCM, and other...


  • Scottsdale, United States Intermountain Full time

    Patient Service Representative page is loaded **Patient Service Representative** **Patient Service Representative** locationsRiverton Hospital time typeFull time posted onPosted 9 Days Ago job requisition idR35554 **Job Description:** This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's...


  • Scottsdale, United States CND Life Sciences Full time

    Job DescriptionJob DescriptionThe Accessioning & Grossing Technician is responsible for receipt of fixed tissue specimens, reading and interpreting requisition forms, entering sample information into the Laboratory Information Management System (LIMS), examining, measuring and preparing specimens for testing, and storing samples in accordance with laboratory...


  • Scottsdale, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...


  • Scottsdale, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** + Earn your CCHT certification on us! + Paid Training + Position in HHD/PD Modality **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies,...


  • Scottsdale, United States UpScriptHealth Full time

    _Patient Support Representative (CSR) _ At UpScript Health, we believe patients deserve access to medications through experiences that work for them. Our proprietary, best-in-class technology allows patients to participate in personal health screenings, consult with physicians, pay for prescriptions, and receive home delivery of medications. All of this is...


  • Scottsdale, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** + Willing to Train + Paid on the job training **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and...


  • Scottsdale, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a...


  • Scottsdale, United States ImpactOrtho Full time

    ImpactOrtho, Inc. proudly represents Arthrex products and surgical techniques in Arizona. We are seeking a humble, driven, trustworthy, and positive Cardiothoracic Sales Representative to join our team in Phoenix, Arizona. Our team is dedicated to partner with our customers, promote our products, and provide for our people. ImpactOrtho / Arthrex has a...


  • Scottsdale, United States ImpactOrtho Full time

    ImpactOrtho, Inc. proudly represents Arthrex products and surgical techniques in Arizona.We are seeking a humble, driven, trustworthy, and positive Cardiothoracic Sales Representative to join our team in Phoenix, Arizona. Our team is dedicated to partner with our customers, promote our products, and provide for our people. ImpactOrtho / Arthrex has a...


  • Scottsdale, United States ImpactOrtho Full time

    Job DescriptionJob DescriptionSalary: ImpactOrtho, Inc. proudly represents Arthrex products and surgical techniques in Arizona. We are seeking a humble, driven, trustworthy, and positive Cardiothoracic Sales Representative to join our team in Phoenix, Arizona. Our team is dedicated to partner with our customers, promote our products, and provide for our...


  • Scottsdale, United States FirstBank Holding Company Full time

    **A Brief Overview** A Personal Banking Representative assists customers by answering inquiries/requests, processing transactions, opening new accounts, and informing on products and services. A Personal Banking Representative is responsible for cross-selling the Bank's products and balancing a cash drawer. The Representative will develop and maintain...


  • Scottsdale, United States Encompass Health Full time

    Job DescriptionJob DescriptionThe Admissions Representative assumes the responsibility for the coordination of an efficient verification process for all referrals, gathering and verifying pertinent information, and completing necessary financial procedures to schedule and admit inpatient and/or outpatients. The position compiles and inputs statistical...