Store Customer Service Specialist

Join to apply for the Store Customer Service Specialist role at Sherwin-Williams 1 week ago Be among the first 25 applicants Base pay range $16.50/hr $16.50/hr Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin?Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction while staying up?to?date with product features and maintaining the high quality and visual standards of the products and store. They are tasked with achieving excellent customer service while consistently meeting the stores sales goals. Part?time The individual selected for this role will be expected to work at Store #7616, located at 2975?E. Ocotillo Rd., Ste?16, Chandler, AZ?85249. Preferred Work Schedule: FridayMonday. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value. Such access may be supervised or unsupervised. The company therefore requires a criminal history review to protect the business and its operations and reputation and the safety of customers, staff, employees, vendors, contractors, and the general public. Responsibilities Ensure high levels of customer satisfaction through excellent sales service. Assist customers in person and over the phone by determining needs and presenting appropriate products and services. Build productive trust relationships with wholesale and retail customers. Process sales transactions accurately and in accordance with policies and procedures. Follow and achieve sales goals on a monthly, quarterly, and yearly basis. Maintain precise work?order files and formulas. Pull appropriate products from the sales floor or warehouse. Tint and mix products, as needed, to customer specifications. Stock shelves and set up displays. Clean store equipment. Load/unload delivery trucks. Assist in making deliveries, as needed. Maintain in?stock and presentable condition of assigned areas. Remain knowledgeable on products offered and discuss available options. Comply with inventory control procedures. Suggest ways to improve sales. Qualifications Minimum Requirements: Must be at least eighteen (18) years of age. Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future. Must have a valid, unrestricted Drivers License. Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50?lbs. frequently and up to 70?lbs. on occasion. Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation. Preferred Qualifications: Have at least a high school diploma or GED. Have at least one (1) year of experience working in a delivery, retail, or customer service position. Have previous work experience selling paint and paint?related products. Have previous work experience operating tinting and mixing equipment. Ability to read, write, comprehend, and communicate in more than one language. Ability to read, write, comprehend, and communicate in Spanish. About Us At Sherwin?Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin?Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life with rewards, benefits and the flexibility to enhance your health and well?being. Career with opportunities to learn, develop new skills and grow your contribution. Connection with an inclusive team and commitment to our own and broader communities. What is the Process to get Started? Step 1? Online Application. Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/. Step 2? Digital Interview. Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue. The interview will consist of a few behavioral?based questions. You will be able to record and complete your video interview anytime, anywhere We ask that this step be completed within 7 days of receiving an invitation. Step 3? In?Store Interview. Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. From retirement to health care, from total well?being to your daily commutebenefits options are available at http://www.myswbenefits.com/ (click Candidates). Compensation decisions are dependent on the facts and circumstances of each case and may impact where actual compensation falls within the stated wage range. The company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws, including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin?Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin?Williams requests state and local employment services delivery systems to provide priority referral of protected veterans. Please be aware that the Sherwin?Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Seniority level Entry level Employment type Part?time Job function Sales and Customer Service Industries Chemical Manufacturing and Manufacturing Referrals increase your chances of interviewing at Sherwin?Williams by 2x. Get notified about new Store Assistant jobs in Chandler, AZ. Chandler, AZ $58,800.00?$82,300.00 1 week ago #J-18808-Ljbffr