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Body Shop Clerk

5 months ago

Auburn, United States Carvana Full time

About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles We are looking for great people who want to take this journey with us Get a sneak peek into life at ADESA Role and Team Reporting to the Body Shop Manager or the designated manager, the Body Shop Clerk will perform clerical duties to support the Body Shop Office processes for internal and external customers. Responsibilities Act as a primary contact for Body Shop office inquiries for internal and external customers via phone, email, and in person. Resolve customer needs in a friendly, courteous manner and advise Management of all serious complaints or incidences. Perform various general clerical duties, maintain files, data, produce reports and correspondence for the supervisor/manager. Post transactions to vehicle accounts according to customer contract requirements, auction procedures and deadlines. Process accounting functions for the Body Shop: validate supply/parts billing, customer invoices and receivables. Review estimates, identify and order parts considering cost and delivery options. Maintain parts inventory and distribute parts to Body Shop Technicians within Body Shop and auction storage areas. Communicate with internal teams within the shop, auction office, and corporate contacts to process customer work order approvals, status updates, and other vehicle information. Ensure all shop area conditions are not a potential threat to employee or customer safety. Respond to and follow proper procedures on employee or customer accidents, injuries, and loss or damage to any property. Report all incidents to appropriate leadership immediately. Skills and Attributes Data Entry Organizational skills Effective interpersonal and communication skills Hardworking, motivated team player Ability to work in a fast-paced environment with deadlines Qualifications High School diploma or GED preferred Automotive, auction, accounting or clerical experience preferred 1+ years computer experience 1+ years customer service experience Regularly lift/carry up to 10 pounds of automotive parts Must be 18 years of age and have a valid driver's license that meets the requirements Able to safely drive a variety of make/model/sizes of vehicles ADESA Benefits and Perks Competitive Pay ($21-$26/hr) | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential -running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.