Patient Representative

1 month ago


Gastonia, United States CaroMont Health Full time

Job Summary: Facilitate & coordinate communication between patients, family members, or their appropriate surrogate decision makers & CaroMont Health to provide support & guidance for issues involving patient complaints, grievances, & potential risk exposures. Serve as a resource and provide guidance for patients, families, and appropriate departments throughout the organization for successful resolution of issues & concerns. Proactive identification of actual or suspected issues or events, in the earliest stages to provide clear communication, guidance, & support for complaint resolution & risk mitigation. Coordinate & participate in grievance management to include appropriate communication & documentation of the grievance per Complaint Management System policy. Qualifications: Associates degree with at least 2 years of relevant work experience, preferably in healthcare, human services, or related field. North Carolina Notary Public eligible with completion of requirements within first 3-6 months of employment. Must have excellent written and verbal communication skills. Ability to deal tactfully & navigate complex situations involving patients, physicians, staff, department leaders & families. Ability to communicate with people from different backgrounds. Strong problem solving, time management, critical thinking, & organizational skills required. Basic understanding of medical terminology. Maintain confidentiality of all information. Proficient in Microsoft Office software & related programs EOE AA M/F/Vet/Disability



  • Gastonia, United States CaroMont Health Full time

    Job Summary: The Customer Service Representative is to perform the duties involved in handling a variety of account inquiries from patients, responsible parties, persons representing patients, employees or insurance companies. The Customer Service Representative is expected to handle patient and payor inquiries and requests, assist with patient walk-ins and...


  • Gastonia, United States Skyla Credit Union Full time

    Location: Gastonia, NC Job Grade: 7 primary functions: Serve as primary point of contact for members and visitors. Must be personable and outgoing while maintaining a patient, positive, and professional demeanor. Accurately convey information regarding Credit Union products and services. Respond to member account inquiries and requests. Cross-sell or refer...

  • Nurse Practitioner

    2 months ago


    Gastonia, United States Optum Full time

    $40,000 Student Loan Repayment Or $20,000 Sign-on Bonus for Individuals Who Have Not Previously Participated in this Program Landmark, part of the Optum family of businesses, is seeking a Nurse Practitioner to join our team in Gaston county, NC. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the...

  • Nurse Practitioner

    2 months ago


    Gastonia, United States UnitedHealth Group Full time

    $40,000 Student Loan Repayment Or $20,000 Sign-on Bonus for Individuals Who Have Not Previously Participated in this Program **Landmark, part of the Optum family of businesses, is seeking a Nurse Practitioner to join our team in Gaston county, NC. Optum is a clinician-led care organization that is changing the way clinicians work and live. ** **As a member...

  • Nurse Practitioner

    1 month ago


    Gastonia, United States CaroMont Health Full time

    CaroMont Health Vascular Surgery APP Opportunity Charlotte Metro Area Outstanding opportunity for an NP/PA to join an established and busy single specialty vascular surgery practice consisting of two vascular surgeons and one physician assistant. Prior experience in vascular surgery is preferred, but not required. However, prior experience with inpatient...


  • Gastonia, United States Aspen Dental Full time

    At Aspen Dental, we put you first, so you can take your career to new heights. Our best-in-class learning, and development opportunities help you stay on the leading edge of oral care. Our competitive compensation and flexible scheduling will help you thrive. And we take care of your business and administrative tasks, so you can focus on what you do best:...

  • Pharmacy Manager

    4 months ago


    Gastonia, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...

  • General Surgery MD/DO

    1 month ago


    Gastonia, United States CaroMont Health Full time

    General Surgery Physician Charlotte Metro Area Outstanding full-time opportunity for a Board Eligible/Board Certified General Surgeon to join a busy, established general / trauma surgical practice in Gastonia, NC, located just minutes from Charlotte, one of the fastest growing cities in the country. CaroMont Surgical Associates consists of ten (10) Surgeons...


  • Gastonia, United States BAYADA Home Health Care Full time

    Job TitleOccupational Therapist - Per DiemAbout the RoleBAYADA Home Health Care is seeking a per diem Occupational Therapist to join our team. As a per diem Occupational Therapist, you will be responsible for providing occupational therapy services to clients in their homes. This is a per diem opportunity, meaning you will work on an as-needed...

  • Physician

    4 weeks ago


    Gastonia, United States CaroMont Health Full time

    Medical Oncologist and Hematologist Charlotte NC Metro Area Outstanding opportunity for a Board Certified/Board Eligible, Fellowship Trained Medical Oncologists to join CaroMont Health, in Gastonia, North Carolina, located less than 30 minutes from Charlotte, one of the fastest growing cities in the country. CaroMont Health is a renowned, not-for-profit...

  • Pharmacy Manager

    3 months ago


    Gastonia, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...


  • Gastonia, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is currently seeking an experienced Occupational Therapist, OT, for a per diem opportunity performing home health visits for our Charlotte Senior Living office , located in Charlotte, NC. This office services adult and geriatric patients on a per visit basis in homes throughout Gaston county. As a home care Occupational Therapist, you...

  • Nurse Practitioner

    1 month ago


    Gastonia, United States CVS Health Full time

    Job DescriptionJob DescriptionBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a...

  • Rn Care Manager

    1 week ago


    Gastonia, United States UnitedHealth Group Full time

    At UnitedHealthcare, we‘re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start...

  • Rn Care Manager

    2 weeks ago


    Gastonia, United States UnitedHealth Group Full time

    At UnitedHealthcare, we‘re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start...