Customer Service Associate

1 week ago


Alexandria, United States Smart Solutions Inc Full time

As a Customer Service Associate, you'll play a pivotal role in establishing enduring customer relationships and ensuring satisfaction by delivering high-quality care. Your expertise will drive sales through informative presentations to both existing and potential customers, showcasing our products and services.

Tasks & Responsibilities:

Accurately enter orders received from various sources, including direct customers or other client departments. Maintain comprehensive knowledge of client policies and special programs, applying this knowledge proficiently in all customer service interactions. Collaborate with fellow team members to compile key account activities, contributing to customer profile development crucial for account growth, satisfaction, and loyalty. Support the Customer Service Manager by assisting in the training of new Customer Service Associates. Execute additional duties as assigned or needed.

Requirements:

High School Diploma or Equivalent. No prior experience necessary; comprehensive on-the-job training provided for all Customer Service Associates. Exceptional communication and interpersonal skills coupled with a genuine passion for delivering outstanding customer service.

Application Process:

If you're enthusiastic about providing exceptional service, developing customer relationships, and contributing to sales growth, we encourage you to apply We offer comprehensive training to ensure your success as a valued member of our customer service team. #J-18808-Ljbffr



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