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Director, Quality Management
4 weeks ago
Requisition ID # 157661
Job Category: Compliance / Risk / Quality Assurance
Job Level: Director/Chief
Business Unit: Electric Operations
Work Type: Hybrid
Job Location: Dublin
Position Summary
Electric Operations Quality Control Leadership achieves safety, quality and data driven continuous improvement across Electric Operations program and designs, implements and change-manages strategic initiatives across Electric Operations while collaborating with distinct line of business leaders and their respective teams to ensure safe, high quality, compliant, and timely continuous improvement. Provides analytical rigor, defined methodologies and strategic program, project and process implementation and enhancement.
Reporting Relationship
The Director, Quality Management reports into the Sr. Director, Quality in the Electric Operations organization.
Job Responsibilities
Drives and executes organizational strategy into business plans and metrics to drive the accomplishment of goals and metrics. Oversees a comprehensive audit and assessment strategy that addresses both employee safety and public safety.
Oversees quality programs, audit activities, and development of policies, processes, procedures, training, and communications to improve compliance.
Drives the achievement of safety, quality, productivity, and organizational goals for the Quality Control Organization. Ensures contract work is completed within Company and Regulatory safety, quality, and environmental standards.
Ensures records are traceable, verifiable, and complete by establishing controls and verification, and projects assigned are completed by qualified staff to support the safe and timely reporting of projects.
Accountable for building and maintaining operational and controls systems to provide cost, schedule, resources visibility and control on all projects, mitigate risks and maximize safety, productivity, and quality.
Leads and drives special projects to improve overall business results based on steady state and urgent needs of the business with the goal of improving safety, quality, compliance, and customer satisfaction.
Builds and maintains effective relationships with all key stakeholders including partners performing the work. Routinely interfaces with key leadership across lines of business to develop effective working relationships and ensure overall business needs are met, and solicits feedback, collaborates, and influences to develop solutions.
Routinely establishes strategic partnerships with leaders across the enterprise to maximize safety, quality, compliance, and customer satisfaction.
Champions effective regulatory and legislative policies. Partners with peers, staff departments, matrix organizations and outside agencies to improve overall business results.
Manages a large geographically dispersed team to accomplish results through effective recruitment, selection, training, and development.
Leadership Qualities
PG&E expects its leaders to conduct themselves with the highest ethics and integrity and to embody specific leadership qualities.
Strategic Mindset
Seeing ahead to future possibilities and translating them into breakthrough strategies.
Operating effectively, even when things are not certain or the way forward is not clear.
A Leader in the Community and Industry
Effectively building formal and informal relationship networks inside and outside the organization.
Anticipating and balancing the needs of multiple stakeholders.
Demonstrates Safety Leadership
A safety champion in words and deeds with respect to both employee and public safety.
Maintaining an environment of open dialog and free of retaliation.
Influences and Inspires
Using various- communications that convey a clear understanding of the needs of different audiences.
Maneuvering comfortably through complex policy, process, and people-related dynamics.
Optimizes Team Performance
Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Creating a climate where people are developed and motivated to do their best to help the organization.
Values Diversity and Creates Inclusion
Recognizing the value that different perspectives and cultures bring to an organization.
Fiscally Responsible
Interpreting and applying understanding of key financial indicators to make better business decisions.
Planning and prioritizing work to meet commitments aligned with organizational goals.
Leads Ethically and in a Compliant Manner
Sponsoring and sustaining a high integrity speak-up corporate culture which prioritizes ethics, safety and compliance.
Building on necessary level of industry, company and subject-matter expertise, including laws and regulations.
Provides a High Level of Customer Service
Building strong customer relationships and delivering customer-centric solutions.
Building strong customer relationships and delivering customer-centric solutions.
Compensation
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.
The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.
Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
A reasonable salary range is:
Bay Area Minimum: $163,000
Bay Area Maximum: $277,000
Background Qualifications
Minimum
Bachelor's degree in Management, Electrical Engineering, or Mechanical Engineering, Construction management or other job-related degree or equivalent experience.
10 years of relevant experience with increasing responsibility in the utility industry or other construction-related field
5 years management of direct reports experience
Experience working in a unionized environment
Desired
Technical and Project Management Certifications relevant to utility and or energy industry.
5 years of experience in Electric utility maintenance, Forestry Management, and quality control organization
Project management experience
Experience with building and driving performance of Quality Management systems
Experience Performing the work within the Quality Control organization
Experience with Quality Programs
Experience with forestry work, working closely with tree removal operations, or other relevant operations
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