Senior Manager, Infrastructure Engineering

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

What you'll do...

We are in search of a highly skilled professional to lead our world-class enterprise data center operation in Colorado Springs. This pivotal role will involve overseeing all aspects of the data center facility, including the management and maintenance of its physical infrastructure, ensuring the utmost availability and security of data and systems, and providing supervision to a team of exceptional engineers.

About Team:
Building the right technology foundation for Infrastructure & platforms is vital to success at the scale of Walmart. Our team builds and maintains the foundational technologies that support the tech organization. Included in this are data platforms, enterprise architecture, DevOps, cloud computing, and infrastructure. All of these products and services are supported by scalable and powerful infrastructure, ensuring a secure and seamless employee and customer experience across stores, digital channels, and distribution centers.

What you'll do:

1. Infrastructure management: Managing the physical infrastructure of the data center, including power and cooling systems, Building Management Systems (BMS), and building support systems. This includes ensuring proper installation, maintenance, and upgrading of equipment to ensure optimal performance and efficiency.

2. Site Security: Implementing and maintaining security measures to protect the data center and its systems from unauthorized access and physical damage. This includes monitoring and controlling access to the facility and regularly conducting security audits.

3. Availability management: Ensuring the availability of systems by implementing redundancy and maintaining backup power systems to maintain infrastructure resiliency minimizing the risk of downtime.

4. Capacity planning: Monitoring and managing the capacity of the data center infrastructure to support current and future business needs. This involves analyzing system performance, predicting future resource requirements, and planning for equipment upgrades and expansions.

5. Incident management: Responding to and resolving technical issues and incidents that occur within the data center. This includes coordinating and communicating troubleshooting hardware and software problems, coordinating with vendors and engineers for repairs, and ensuring timely resolution of issues to minimize downtime.

6. Team management: Leading and managing a team of engineers responsible for the day-to-day operations of the data center. This includes assigning tasks, providing guidance and support, conducting performance evaluations, and ensuring the team is trained on the latest technologies and best practices.

7. Compliance: Ensuring the data center facility and operations comply with relevant regulations and standards, such as OSHA and industry-specific regulations. This includes maintaining documentation, conducting audits, and implementing necessary controls to meet compliance requirements.

What you'll bring:

1. Technical expertise: A successful candidate should have a deep understanding of data center operations, including knowledge of HVAC, electrical, and building management systems. The candidate should also have knowledge of JIRA, Confluence, ServiceNow, Maximo, demonstrate proficiency in computer skills including typing, email communication, and proficiency in Microsoft Office applications.

2. Leadership and management skills: A successful candidate should possess strong leadership qualities to effectively guide and motivate their team. They should be able to set clear goals, delegate tasks, and provide guidance and support to their team members. Additionally, they should have excellent communication skills to effectively collaborate with stakeholders and other departments.

3. Problem-solving and decision-making abilities: A successful candidate will often face complex challenges and must be adept at quickly analyzing situations, identifying root causes, and implementing effective solutions. They should be able to make informed decisions based on the available information and prioritize tasks to ensure efficient operations.

4. Attention to detail and organization: Requires meticulous attention to detail and organization due to the critical nature of the data and systems they house. A successful candidate should prioritize organization, implement effective documentation practices, and have a keen eye for detail to ensure that all processes and procedures are followed accurately.

5. Adaptability and flexibility: Data center operations can be unpredictable, with potential emergencies and rapidly changing technology requirements. A successful candidate should be adaptable and flexible, able to quickly adjust plans and strategies to meet evolving needs and challenges.

6. Continuous learning and staying updated: Data center technologies and best practices are constantly evolving. A successful candidate should have a desire for continuous learning and staying updated on the latest industry trends, advancements, and security protocols. This allows them to implement innovative solutions and keep the data center operation at the forefront of industry standards.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Additional Qualifications/Responsibilities

Minimum Qualifications...

Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 5 years' experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies. Option 2: 7 years' experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization related technologies. 2 years' supervisory experience or experience leading cross-functional teams.

Preferred Qualifications...

Master's degree in computer science, computer engineering, information systems, information technology, or related area and 3 Years of relevant experience in configuration management, developing automation for Provisioning and Orchestration, experience developing and managing service-level objectives (SLOs)/service level indicators (SLIs) for Infrastructure Service availability and performance, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

---