At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Work location: This position is hybrid, coming into the office at least 3 days per week with Monday, Tuesday, and Thursday being set office days. This role can be located in Malvern, PA, West Reading, PA or NYC.

Overview:

The SVP, Controller will oversee the accounting operations of the Bank, such as the timely close process, general ledger maintenance, internal reporting functions, and implementation of policies and internal controls over financial reporting. This position requires an in-depth understanding and application of US GAAP in a publicly traded banking institution.

This position will also be involved in the implementation of new accounting pronouncements and policies and in the proper recording of significant non-routine transactions and new products or services related to new banking initiatives. In addition, this role will also assist in the review of external financial reports/regulatory filings.

What you'll be doing:

The key responsibilities of this position include, but are not limited to:

Accounting Operations

• Manage all operational accounting functions, such as accounts payable, payroll, fixed assets, and general ledger maintenance.
• Ensure the proper recording of significant non-routine transactions and the accounting of new products or services related to new banking initiatives.
• Assist in the implementation of new accounting pronouncements and policies. In addition, this role will also assist in the review of external financial reports/regulatory filings.

Financial Analysis & Reconciliations

• Manage the chart of accounts, account reconciliation control functions, and critical accounting systems.
• Work with business lines and operational leaders to ensure proper application of US GAAP.

GL and Monthly Close Process

• Manage the monthly, quarterly and year-end closing activities, close calendar, schedule of deliverables, and production of periodic financial reports.

Financial Reporting

• Assist in the review of the quarterly and year-end SEC filings as well as regulatory reports (e.g. call reports, FRY 9C, FRY 9LP)
• Assist in the review of tax provision and deferred income taxes.
• Assist in the preparation and review of Audit and Disclosure Committees' materials.
• Assist in the preparation and review of Investor presentation materials, and other ad-hoc internal reports, as required.
• Assist in the preparation and review of budgets and forecasts.

Compliance

• Maintain the SOX 404 internal control documentation, including enhancements to existing policies and procedures.
• Evaluate existing accounting processes for continuous improvement.
• Assist in key accounting and finance transformation projects.

• Lead and mentor the accounting operations team, fostering a culture of accountability and continuous improvement. Develop, retain and serve as a team mentor.
• Liaise with business line managers, internal and external auditors, regulators and compliance.
• Identify, manage and participate in the implementation of new regulatory requirements.
• Supervision of staff members, managing day to day workload and development

What do you need?

Must haves:

• Undergraduate degree from an accredited university in accounting or finance (CPA a must)
• 10+ years of related experience, preferably in a publicly traded bank environment
• Comprehensive knowledge of regulatory reporting rules, guidance, and filing requirements
• Strong knowledge of GAAP and RAAP
• Strong analytical skills
• Detail oriented
• Continuous improvement mindset
• Demonstrated ability to develop and maintain cross-functional working relationships.
• Demonstrated effective verbal and written communication skills.
• Strong technology skills, including MS Office products (Excel, Word).
• Ability to work in a fast paced, demanding, and rapidly changing environment.
• Ability to prioritize competing priorities in a logical manner.
• Ability to work nights and weekends, when needed, during reporting periods.

Nice to Haves:

• Banking regulatory reporting experience

Technology Skills:

• MS Office applications

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us Let's take on tomorrow.

---