Retail Sales Associate

3 weeks ago


Milpitas, United States Qbedding Inc Full time

Benefits: Employee discounts Flexible schedule Opportunity for advancement We are seeking a customer-oriented individual to join our team as a Customer Service/Sales Associate in our Milpitas store. In this role, you will provide product and service information while efficiently resolving any emerging issues faced by your customer. Responsibilities: Generate sales leads, providing exceptional customer service Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customers through open and interactive communication Support sales team by helping to process deliveries Maintain store cleanliness, store display, and warehouse Handle customer complaints, offering appropriate solutions and alternatives within specified time limits Maintain records of customer interactions and contact information for retargeting Adhere to communication procedures, guidelines, and policies Skills: Proven customer support experience or experience as a customer service representative Track record of over-achieving in customer service and retail sales Strong phone contact handling skills and active listening Customer orientation and ability to respond effectively to different types of customers Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Mandarin speaking preferred #J-18808-Ljbffr



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