Program Manager

2 weeks ago

Alexandria, United States Network Designs Full time
Job Description:

The Program Manager will hold a key leadership role, spearheading the successful delivery of project management services within the organization. By fostering a collaborative environment, the Program Manager is integral in developing strategies that drive project excellence across technical domains. Leveraging a broad spectrum of industry knowledge, the Program Manager will navigate complex challenges and deploy innovative solutions that align with client objectives. Reporting to the Executive Officer for Information Technology, the individual in this position must demonstrate a formidable combination of managerial acumen, technical expertise, and the capacity to sustain a proactive dialogue with government leads.

Note: These positions are contingent on contract award.

Requirements:
  • U.S. citizenship is required.
  • Ability to obtain and maintain a Public Trust clearance as required by contract.
  • This position requires onsite at designated DOJ locations.
Qualifications and Experience:
  • Bachelor's Degree with 12 years' related experience or a Master's Degree with 10 years' related experience.
  • Proven experience in leading high-level project management initiatives.
  • Exceptional leadership skills with a history of managing cross-functional teams.
  • Strong analytical and decision-making capabilities.
  • Effective organizational talents, capable of handling multiple projects simultaneously.
  • Proficient in communication, with an ability to convey complex concepts to a diverse audience.
  • Expert comprehension of technical and enterprise information system frameworks.
  • Initiative to remain updated with the latest industry trends and technological advancements.
  • Comfortable working both autonomously and in a team environment.
  • Familiarity with the following is a plus:
    • ITIL, PMP, or similar certifications.
    • History of collaboration with the Department of Justice.
  • Involvement in IT operations, especially relating to service orchestration and cloud migration.
  • Adeptness with ITSM platforms, particularly ServiceNow.
  • Experience in managing communications and compliance processes in alignment with Federal Records Management protocols.
Responsibilities:
  • Direct and oversee the project management team to ensure seamless execution and timely completion of projects.
  • Interface regularly with government enterprise leads, providing comprehensive weekly reports on incident resolution and task progress.
  • Administer the integration of technology and business solutions, aligning with Enterprise Infrastructure Support Services guidelines.
  • Conduct high-level risk assessments for operational and project-based activities, advising OIT leadership on potential mitigations.
  • Foster the adoption and optimization of advanced project management tools, such as OIT's ServiceNow, to streamline resource allocation.
  • Ensure robust documentation and communication strategies are in place, utilizing platforms like EOIR's SharePoint or equivalent government-approved systems.
  • Provide mentorship and set performance benchmarks for project management staff, encouraging a culture of continuous improvement.

NDi Benefits:

Network Designs, Inc. is committed to attracting and retaining top talent by offering competitive benefits and salary packages. Our benefits package includes comprehensive health, dental, and vision insurance, 401(k) matching, and paid time off. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.

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