Senior Quality Engineer
3 weeks ago
The Challenge
We are looking for a Senior Manual Software QA Engineer who will drive and improve the quality assurance function within
OneTrust
. The Senior Manual QA Engineer will be
responsible
diving into the details to
identify
failure points using various data models, mentoring other
resources
and influencing automation.
This is a hands-on testing role. In this role, the resource is closely working with the product team to understand the functionality being developed and test to make sure it meets the acceptance criteria.
As the resource matures in understanding the breadth and depth of product functionality, the resource should be able to bring in critical thinking to ask the what if questions to strengthen the tests.
The role evaluates continuous improvement by looking at repetitive tests and works with the team to get them automated
This role understands customer use cases and usage models in production to begin incorporating the right tests in the release pipeline
This role begins to understand the dependency models and makes informed decisions to test intelligently
Your Mission
The Senior Manual Quality Engineer
is responsible for
improving the quality of the
OneTrust
products by
identifying
and troubleshooting errors.
As a Senior Manual QE Engineer, you will:
You Will
Attend team sprint ceremonies.
Attend daily team standup
Pick up the testing work assigned within the team
Provide periodic updates
Support other resources within the team, as seen fit, based on skillset
Continuously learn the system by being hands on and testing the product
Use critical thought to help identify gaps or defects
Identify and investigate issues found during testing, and update test cases based on discovered defects.
Work closely with software developers and software quality analysts to resolve issues.
Work closely with software developers and SDETs to automate repetitive manual testing.
Participate in project-wide reviews of requirements, system architecture, and detailed design sessions
Provide support to customers by actively participating in community boards and proactively answering questions
Provide support to product teams by becoming subject matter experts (SME) in the areas where the resource is the primary responsible individual (DRI)
You Are
Great team player, helps find good defects (not just the low hanging ones), resolve with right acceptance criteria, test cases and data by shifting left.
Influence the right level of automation so that repeated, repetitive patterns are avoided
Keep test cases relevant and current by deprecating old test cases and revising manual test cases against E2E scenarios
Develop and plan all testing activities related to deliveries within the product scrum team
Continuously refine tests to adapt to customer personas and usage from production
Understand the technical architecture and implementation of the product and work closely with the team to build dependency matrix and intelligent tests
Reduce production support tickets to expand depths of tests
Expand data conditions used in current tests
Gather relevant logs and troubleshoot errors before turning over defect to developers
Actively participate in customer community boards and discussion forums
Involve in a deep dive, root cause analysis, retrospectives to strengthen the delivery of the product scrum team
Test the product features being built with attention to detail to provide a quality deliverable that meets users' expectations, including testing, such as end-to-end use-case, migration, exploratory, necessary regression, security, and accessibility.
Your Experience Includes
Bachelor's degree in Computer Science, Engineering, or related technical or business field
Clear understanding of the fundamental principles of computer science and technology
4+ years of experience working in and testing software applications
3+ years of experience in any of the defect tracking tools like JIRA and test tracking tools likeQtest, ALM, Qmetry
2+ years of experience with database testing (SQL/NoSQL). Must be able to write simple queries to validate data conditions
2+ years of analysis of support issues and its impact on test standards and methodologies
2+ years of experience withRestAPItesting
2+ years of experience working in an Agile development lifecycle
Understanding of development technologies (Java, JavaScript, REST API, AngularJS, CSS)
Technical proficiency in understanding data characteristics and ability to write good SQL queries
Strong analytical and critical thinking skills
Ability to work as part of a team, demonstrate initiative and solve problems independently
Passion for high quality work and attention to detail
Hybrid work model in the office a few days per week
Extra Impressive
Experience in data analytics and testing reliability and effectiveness of artificial intelligence (AI) and machine learning (ML)
Ability to build dashboards in JIRA and Kibana to drive visibility
Is very familiar with the technology components used within OneTrust stack, like Azure cloud services, java microservices, ingesting and understanding logs using ELK
DevOps experience and can influence the right levels of automation
Knowledge of Cloud-native application, Microservice architecture and Data Mining
Shell/per script, Java/JavaScript, Python and advanced DB queries
Experience of Mobile (Android/iOS) and CTV (Tizen/Roku/WebOS/Orbis/Hyper-V/AndroidTV/AppleTV)
Clearly demonstrates critical thinking while simultaneously solving customer use cases
Has been involved in customer support and clearly understands influence of data and test patterns
Clear mindset on Shift-left principles
Experience with WCAG testing
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