VOIP & Linux Systems Engineer (Asterisk & FreePBX) - Milwaukee

3 weeks ago

Milwaukee, United States CyberLynk Network Inc Full time

VOIP & Linux Systems Engineer (Asterisk & FreePBX) (FULL Time – Salary Position)

Job Description/Responsibilities:

CyberLynk is currently seeking a Linux Systems Engineer to join our growing Engineering department. With our managed and Unmanaged Hosted Phone System services growing, this position would primarily be leading the support for our hosted Asterisk & FreePBX (www.FreePBXHosting.com ) service offering. This Linux Systems Engineer will be responsible for the following: Answer help desk phone calls & emails from end users and system administrators with regards to the operation of Asterisk & FreePBX servers & software Perform initial diagnostic evaluation, address technical issues, and provide end user education and instruction Troubleshoot phone features and application issues Resolve issues within the scope and control of the service offering Provide guidance to end users in procedures and policy for the administration and security of both the endpoint and the server Refer issues that are not remotely solvable by the help desk technician to the appropriate team resource for resolution Track status, inform, and escalate tickets as necessary to ensure compliance to all service level agreements (SLAs) and expectations of Client Provide prompt and accurate services with regards to status of Incident or Change requests to our customers Participate in a 24×7 on-call rotation with peers Work on technical projects, working with staff and vendors to gather requirements, scope technical efforts, determine solutions, setup project tasks/plans, and implement those solutions Lead VOIP projects from initial conversations to final completion Prepare design specification plans as per customer requirement and provide appropriate enterprise solutions for architecture Job Requirements: 3+ years as a Linux Systems Administrator MUST have experience with Asterisk and/or FreePBX Should Have experience with Apache, CentOS, DNS, hosted services, MySQL Background in IT or in a Data Center environment System Monitoring and Automation Good knowledge of network design – Working with Firewalls, DNS, Load Balancers Strong sense for security – both internally and on the hosting systems Experience maintaining massive amounts of storage including backup systems Advanced Linux System Administration, Configuration, and System Security Advanced systems troubleshooting skills Prefer some programming experience (particularly Perl, PHP, HTML, MySQL) Prior experience in software as service architectures (SaaS) Experience working with an On Demand company Excellent written and verbal communication skills Strong attention to detail and problem solving skills Able to work independently and well on a team Creative thinking and ability to ‘think outside the box’ are ESSENTIAL Well organized, attentive to details, and able to meet demanding deadlines Understanding of principles of voice and data communications General telephony understanding Understanding of VOIP platforms like Trixbox, Elastix, Freeswitch or FusionPBX Configuring various VOIP Phones and iOS/Android Smart Phones Knowledgeable in IP Telephony, unified communications, data networking, telecommunications, video technologies and Call Center Experience working with any/all VoIP and TDM based systems including but not limited to: Cisco Communications Manager, Avaya, Nortel, NEC, Shortel, Siemens, Toshiba Experience working with TCP/UDP, SIP, RTP/RTCP or other multimedia network protocols Attitude & Work Ethic: Possess a positive, proactive attitude Excellent problem solver Strong technical orientation Able to think clearly in stressful situations Ability to logically troubleshoot Ability to multi-task Ability to thrive in a fast-paced environment Be able to provide clear explanation of technical related issues to non-technical users, and coach users through basic technical troubleshooting and resolution steps Have a strong organization and prioritization skills, including pro-active tracking of open issues Strong communications skills both written and oral, including remote customer support and through use of the telephone and ticket system The ability to manage your time and prioritize issues without being micro managed The ability to pick up on new tech as it develops, and be eager to do so The know how to “google” an issue and solve it by trying first before asking for help The wherewithal to know if something is out of your scope of knowledge, and be willing to reach out for help 4 year degree from accredited college/university or equivalent real world experience Web Hosting and ISP experience Mac Experience If you are a team player that thinks outside of the box; if you are motivated, a self-starter, and can perform daily functions without supervision, CyberLynk is looking for you Join a team that is shaping the way that Business Internet Services are provided in the Midwest. Based on the concept of building relationships and providing solutions, the CyberLynk team continues to be very successful. CyberLynk offers a competitive salary, 401K matching, 100% company paid health care premiums, comprehensive benefits package, and virtually unlimited advancement opportunity. CyberLynk also offers the opportunity for talented individuals to grow in an entrepreneurial environment. CyberLynk is locally owned and operated and is an equal opportunity employer.

#J-18808-Ljbffr

  • Seeking Seasoned Sales Professional

    4 days ago

    Milwaukee, United States AMP Payment Systems Full time

    Job DescriptionJob DescriptionAre you a hard working sales professional who thrives in a face-to-face selling environment? Are you on the hunt for an opportunity that rewards you for your hard work not just once, but on a recurring basis? If so, then this may be the opportunity you've been searching for.We are AMP Payment Systems, and we are currently on...

  • Systems Engineer

    2 weeks ago

    Milwaukee, United States Genesis10 Full time

    Genesis10 is currently seeking a Systems Engineer - Specialist for a contract working onsite lasting through April 2025 with an insurance company in Milwaukee, WI. Job Description: Unified Communications Engineer with strong networking and telecommunications background. Should have hands-on experience in configuration, integration, and development of...

  • Systems Engineer

    2 weeks ago

    Milwaukee, United States Genesis10 Full time

    Genesis10 is currently seeking a Systems Engineer - Specialist for a contract working onsite lasting through April 2025 with an insurance company in Milwaukee, WI. Job Description: Unified Communications Engineer with strong networking and telecommunications background. Should have hands-on experience in configuration, integration, and development of various...

  • Systems Engineer

    5 days ago

    Milwaukee, United States TIER4 GROUP Full time

    Job DescriptionJob DescriptionTitle: Systems Engineer Location: Milwaukee, WI Type: Onsite Duration: May 2024 - May 2025 Perks: Competitive Rates, Benefits, free daily lunch when onsiteJob Description: Unified Communications EngineerResponsible for analyzing, designing, developing, implementing, and upgrading infrastructure, software, and technology...

  • Systems Engineer

    2 weeks ago

    Milwaukee, WI, United States Genesis10 Full time

    Genesis10 is currently seeking a Systems Engineer - Specialist for a contract working onsite lasting through April 2025 with an insurance company in Milwaukee, WI. Job Description: Unified Communications Engineer with strong networking and telecommunications background. Should have hands-on experience in configuration, integration, and development of...

  • Specialist, Systems Engineering

    2 weeks ago

    Milwaukee, WI, United States Genesis10 Full time

    Genesis10 is currently seeking a Systems Engineer - Specialist for a contract working onsite lasting through April 2025 with an insurance company in Milwaukee, WI. Job Description: Unified Communications Engineer with strong networking and telecommunications background. Should have hands-on experience in configuration, integration, and development of...

  • Sr Platform Engineer

    22 hours ago

    Milwaukee, United States Milwaukee Full time

    Job Description: WE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide innovativesolutions on ourIT Solution Delivery Team. OurSolution DeliveryTeam is responsible forthe planning and execution of IT initiatives to...

  • Chief Engineer

    3 days ago

    Milwaukee, United States Cambria Hotel Downtown Milwaukee Full time

    The Chief Engineer will oversee all property maintenance operations, including capital projects. The Chief Engineer will report to the General Manager. Ideal candidate should be hands-on with strong HVAC experience, additional should be good at handling staff. Responsibilities: Ideal candidate will have a solid understanding of all phases of hotel...

  • Electronic Product Development Engineer

    3 days ago

    Milwaukee, United States Katalyst Healthcares and Life Sciences Full time

    Responsibilities: utomotive, Hardware, Battery, PCB, PCBA, Printed Circuit Board Assembly, Client, Battery Management Systems, Design, Development, Testing, Validation, FuSA, Functional Safety Analysis like DFMEA, Worst Case Analysis, WCA, WCCA, Analog, Digital, Power Electronics, Schematic, Circuit, EMI/EMC, Board bring up, Troubleshooting,...

  • Electronic Product Development Engineer

    4 weeks ago

    Milwaukee, United States Katalyst Healthcares and Life Sciences Full time

    Responsibilities: utomotive, Hardware, Battery, PCB, PCBA, Printed Circuit Board Assembly, Client, Battery Management Systems, Design, Development, Testing, Validation, FuSA, Functional Safety Analysis like DFMEA, Worst Case Analysis, WCA, WCCA, Analog, Digital, Power Electronics, Schematic, Circuit, EMI/EMC, Board bring up, Troubleshooting,...

  • Engineering Administrative Assistant

    1 day ago

    Milwaukee, United States Hilton Milwaukee Full time

    **Description** Are you driven to work for the most recognized name in the hospitality industry? If you strive to grow your career at the largest hotel in the downtown area, the Hilton Milwaukee City Center is the place for you. Our property and brand pride itself on continuous innovation through our approach to world-class service, upscale amenities and...

  • Chief Engineer

    5 days ago

    Milwaukee, United States Cambria Hotel Downtown Milwaukee Full time

    Job DescriptionJob DescriptionThe Chief Engineer will oversee all property maintenance operations, including capital projects. The Chief Engineer will report to the General Manager. Ideal candidate should be hands-on with strong HVAC experience, additional should be good at handling staff.Responsibilities:Ideal candidate will have a solid understanding of...

  • Sr. Electrical Engineer

    2 weeks ago

    Milwaukee, United States Milwaukee Tool Full time

    Job Description:INNOVATE WITHOUT BOUNDARIES!At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success – so we give you unlimited access to everything you need to create disruptive new technologies and solutions on our electrical engineering teams. Our Engineering Team is responsible for giving life to the batteries,...

  • Senior Network Engineer

    1 week ago

    Milwaukee, United States CyberLynk Network Inc Full time

    Senior Network Engineer (Cisco) (FULL Time – Salary Position) Job Description/Responsibilities: Responsibilities include planning, designing and implementing network infrastructure and solutions for both of CyberLynk’s datacenters. Additional responsibilities include troubleshooting, installing, implementing and administering these network systems and...

  • LU- Cisco Network Engineer

    1 week ago

    Milwaukee, United States Focused HR Solutions LLC Full time

    * * Candidate will work a Hybrid Work Schedule - 2 days on-site in Milwaukee, WI and 3 days remote each week. (Candidate must work CST business hours) ** Our direct client has an opening for a Cisco Network Engineer # 128256. This position is for 9+ months, with option of extension, and will be worked in a hybrid schedule - 2 days on-site in Milwaukee, WI...

  • LU- Cisco Network Engineer

    1 week ago

    Milwaukee, United States Focused HR Solutions LLC Full time

    * * Candidate will work a Hybrid Work Schedule - 2 days on-site in Milwaukee, WI and 3 days remote each week. (Candidate must work CST business hours) ** Our direct client has an opening for a Cisco Network Engineer # 128256. This position is for 9+ months, with option of extension, and will be worked in a hybrid schedule - 2 days on-site in Milwaukee, WI...

  • Sr. Advanced Quality Engineer

    4 weeks ago

    Milwaukee, United States Milwaukee Tool Full time

    Job Description:Come be DISRUPTIVE with us! At Milwaukee Tool, our most valued resource is our dedicated team of employees - employees who work with a passion to be the best and an unparalleled pride in their work and in the Milwaukee brand. We know that the only way to sustain growth and success is to value the growth and success of each person within the...

  • Systems Engineer

    1 week ago

    Milwaukee, United States Genesis10 Full time

    Genesis10 is currently seeking a Systems Engineer - Specialist for a contract working onsite lasting through April 2025 with an insurance company in Milwaukee, ; Job Description: Unified Communications Engineer with strong networking and telecommunications background. Shou...

  • Systems Engineer

    3 weeks ago

    Milwaukee, United States Codeworks L.L.C Full time

    Job DescriptionJob DescriptionJob Description:Unified Communications Engineer with strong networking and telecommunications background. Should have hands-on experience in configuration, integration, and development of various telephony solutions including VOIP, SBC’s, SIP or similar. Accountabilities include the analysis, design, development,...

  • Systems Engineer

    2 weeks ago

    Milwaukee, United States Codeworks L.L.C Full time

    Job DescriptionJob DescriptionPosition Overview:Unified Communications Engineer with strong networking and telecommunications background. Should have hands-on experience in configuration, integration, and development of various telephony solutions including VOIP, SBC’s, SIP or similar. Accountabilities include the analysis, design, development,...