Salesforce Administrator

3 weeks ago

Austin, United States Engineeringsquare Full time

Job Location:

Engineering Square, LLC. 13809 Research Blvd, Ste 735, Austin, TX 78750. Roles and Responsibilities : Serve as primary system administrator for the Salesforce.com environment. Maintain all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. Understanding of basic triggers/Apex code knowledge DevOps Center and overall release management experience Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilized platform features. Create a platform roadmap and define priorities, liaising with stakeholders. Own the communication of any platform changes to end users and stakeholders. Data management to improve Salesforce data quality, implementing rules and automation as needed. Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer Monitor and improve user adoption and new user and ongoing user training Technical documentation Management of integrated applications and third-party suppliers including [e.g. Amazon Connect, Amazon PinPoint, DocuSign, Conga, etc] Required Skills: Strong Salesforce product knowledge and at least 3+ years of Salesforce Administration hands-on experience with Service Cloud, Omni-Channel, and Experience Cloud Certified Salesforce Administrator and additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) Proven ability to design and implement new processes and facilitate user adoption. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. A documented history of successfully driving projects to completion. Strong technical skills, including proficiency in Salesforce configuration, workflows, process builder, validation rules, and data management. Knowledge of Salesforce integrations and experience in working with APIs and data synchronization Expertise with data analytics and reporting tools within Salesforce (e.g., Reports and Dashboards) ENGINEERING SQUARE is a Salesforce Consulting and Implementation company with operations in both USA and INDIA. We are a team of talented and Certified Salesforce Professionals having multi-functional, multi- industry experience. ENGINEERING SQUARE is a Salesforce Consulting and Implementation company with operations in both USA and INDIA. We are a team of talented and Certified Salesforce Professionals having multi-functional, multi- industry experience.

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