Receptionist

6 days ago

Coos Bay, United States Kairos Full time
Description

Education and Experience

High School Diploma or Equivalent. Computer data entry training or experience; office skills training or experience; demonstrated communication and organizational skills, customer service experience preferred. Bilingual preferred.

Minimum Qualifications
  • Typing 55 Wpm
  • Provide proof of current, valid Oregon Driver's License (or if out-of-state will obtain Oregon license within 30 days), comprehensive automobile insurance (if applicable) and a safe driving record (minimum of 3 yrs.) to use company or personal vehicle for required duties.
  • Successfully pass a Criminal Background Check and Medicaid Fraud Check.
Essential Duties, Responsibilities and Core Competencies

Administrative Duties
  • Work under the supervision of the Office Manager, completing a variety of tasks designed to ensure the smooth operation of the agency's office and clinical record system.
  • Coordinate the flow of information between multiple sources including the public, staff members, client charts, agency digital files, and office voicemail boxes.
  • Greet visitors, answer and route phone calls for staff, and check front desk voice mail routinely throughout the day.
  • Set up and maintain clinical charts, including scanning documents into client records.
  • Set up the treatment rooms for scheduled appointments.
  • Perform data entry, word processing, and transcription duties as needed.
  • Provide clerical and other necessary support to staff.
  • Post meeting room schedules daily.
  • Assist staff in making direct contact with families and community agencies at all phases of program services.
  • Manage data collection and entries, including evaluative instruments.
  • Ensure Satisfaction Surveys are distributed to all youth and families at completion of each episode of care
  • Distribute mail and coordinate interoffice mail daily.
  • Provide clerical support such as creating documents, copying, mailing, filing, faxing, as needed.
  • Maintain kitchen area in order to maintain a professional environment for visitors, family members, and clients; this could include washing dishes, cleaning off counters, regularly cleaning out the refrigerator, etc.
  • Assist in keeping client contact information up to date in electronic health record and scheduling platform.
  • Assist clients with the completion of intake and other paperwork as needed.
  • Assist staff and clients in scheduling/rescheduling appointments as needed.
Professionalism
  • Demonstrate the willingness and ability to accept direction from various agency staff in relation to agency principles and guidelines.
  • Abide by ethical codes, mission, values, and professional standards, including confidentiality and HIPPA.
  • Participate in continuous quality improvement efforts.
Leadership
  • Demonstrate and communicate knowledge of agency's policies, practice guidelines and
    information pathways.
  • Demonstrate flexibility adapting to program change.
  • Model good communication skills.
  • Present a positive attitude, professional demeanor and demonstrated respect with youth and young adults, families, staff, visitors, and community partners.
  • Establish rapport by demonstrating and maintaining clear, consistent, appropriate, and
    therapeutic boundaries.
  • Demonstrate effective verbal intervention skills in de-escalating youth and adults and an ability
    to safely navigate crisis situations.
  • Actively utilize, reference, and follow agency policies, procedures, and guidelines.
  • Perform all work tasks in a proper and safe manner per established policies, procedures, and guidelines to prevent unnecessary injury, time loss and agency expense.
  • Comply with all federal, state and agency health and safety reporting requirements.
Other Responsibilities: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

In order to be considered for a position with Kairos, applicants must meet and agree to the following requirements:
  • Meet all Education and/or Experience Requirements listed for the specific position.
  • Provide references upon request.
  • Request official transcripts upon offer of employment.
  • Provide proof of current, valid Oregon Driver's License (or if out-of-state will obtain Oregon license within 30 days), comprehensive automobile insurance (if applicable) and a safe driving record (minimum of 3 yrs.) to use company or personal vehicle for required duties.
  • Successfully pass a Criminal Background Check and Medicaid Fraud Check.
  • Obtain and maintain current CPI Verbal De-Escalation Certification during employment.
  • Obtain and maintain current First Aid and Cardiopulmonary Resuscitation (CPR) certification during employment.
  • Obtain a Food Handler's Card once employed.

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