Research Operations Associate

Get AI-powered advice on this job and more exclusive features. Company Description At Lucile Packard Childrens Hospital Stanford, we know world?renowned care begins with world?class caring. Thats why we combine advanced technologies and breakthrough discoveries with family?centered care. Its why we provide our caregivers with continuing education and state?of?the?art facilities, like the newly remodeled Lucile Packard Childrens Hospital Stanford. And its why we need caring, committed people on our team like you. Join us on our mission to heal humanity, one child and family at a time. Job ID: P139041-1309 Job Summary This paragraph summarizes the general nature, level and purpose of the job. The Research Operations Associate will assist the Clinical Research Support Office (CRSO) team with project management, performance improvement, data analysis and reporting, and relationship development. The Research Operations Associate will work independently to identify opportunities for research process improvement and lead the effort to develop and implement improvements in partnership with key stakeholders across the School of Medicine and SCH. Essential Functions Assists with performing the full range of project management cycle including initiating, planning, executing, and monitoring progress of tasks, activities, milestones, and deliverables utilizing a complex online project management system as directed by CRSO leadership. Oversees clinical and translational research?related process improvement projects by engaging with participants and monitoring timelines for completion of defined steps. Identifies roadblocks and obstacles to project timelines and outcomes and collaborates with CRSO leadership to identify resolution strategies. Functions independently to facilitate group meetings in support of projects. Contributes to creating and maintaining CRSO processes, tools, and standard work. Responsible for database design and development to intake and track requests for CRSO support. Develops additional systems and processes to track project plans, milestones and results as needed. Develops guidances and SOPs for research?related processes. Coordinates quality improvement and program evaluation initiatives including data gathering, data entry, and data analysis related to Clinical Research Support Office efforts. Applies a high level of analytical skills and critical thinking to manipulate and analyze data and able to present findings to key stakeholders. Compiles data and generates reports and metrics related to CRSO projects. Manages and updates online reporting and dashboards in various databases (RedCap, Excel, Smartsheet) to communicate and visualize project results. Generates progress reports on CRSO operational and IS research improvement initiatives. Provides input for budget development, forecasting, and management of research projects in collaboration with School of Medicine partners (RMG research management group, etc.) and SCH. Works with SCH departments and School of Medicine research teams to ensure complete and accurate accounting of effort for hospital services. Helps lead research cost working group at SCH in partnership with CRSO leaders and Performance Improvement. Liaises with key stakeholders across SCH, SHC and the School of Medicine to build relationships and influence, gain and share knowledge and experience and, where necessary, discuss and resolve issues. Acts as honest broker and ambassador for CRSO by maintaining a collaborative and solution?oriented approach to resolving clinical research operational challenges. Partners closely with MCHRI teams as needed. Contributes to preparation of presentations to various audiences, including informational seminars, introduction of CRSO resources to SCH and SoM departments/units/groups. Prepares marketing materials such as web content and newsletter articles. Performs other related and incidental duties as needed or assigned. Qualifications MINIMUM QUALIFICATIONS Education: Bachelor's Degree Experience: Four (4) years working in clinical research. Preferred experience working in clinical research at similar academic setting and/or in pediatric populations. License/Certification: None Required KNOWLEDGE Ability to train clinical research staff on standard processes and tools developed by CRSO and develop training materials. Knowledge of statistics and data analysis. Ability to present findings in an easily understandable manner. Operational considerations in implementing Phase 1?4 clinical trials in a hospital setting. Knowledge of computer systems and software used in functional area including, but not limited to: Microsoft Office suite of tools, particularly Excel, Outlook, PowerPoint, Word, RedCap and SmartSheet. Ability to develop a sound knowledge of stakeholders and anticipate and respond to stakeholder needs. Ability to work independently and as part of a team to achieve goals and objectives. Ability to manage multiple complex projects simultaneously. Ability to communicate effectively, clearly concisely, and persuasively at all levels of organization, demonstrating a willingness to listen and respond appropriately. Ability to work well with a wide range of internal and external stakeholders. Ability to work amidst ambiguity. Ability to multi?task and manage deadlines. Skilled problem?solver with rigorous approach and aptitude for managing details in fast?paced environment. Excellent analytical, organizational, and planning skills. Physical Requirements The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $41.28 to $54.75. Stanford Medicine Childrens Health (SMCH) strongly values diversity and is committed to equal opportunity and non?discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San?Francisco Fair Chance Ordinance. #J-18808-Ljbffr