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Cashier/Receptionist
4 months ago
We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.
At Serra Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Serra Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
**What We Offer**
* Medical and Dental
* 401K Plan
* Paid time off and vacation
* Growth opportunities
* Paid Training
* Employee vehicle purchase plans
* Family owned and operated
* Long term job security
* Health and wellness
* Monday through Saturday work schedule
* Discounts on products and services
**Responsibilities**
* Calculate the customers bill using the dealerships computer system
* Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
* Make change accurately and issue receipts to customers
* Answer phones and direct consumer to the proper department and follow up in a timely manner
* Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
* Operate switchboard telephone system
* Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
* Assist the managers with various clerical duties as needed
* Be friendly, professional, courteous and efficient when working with all customers and employees
* Familiarize yourself with department structures & internal procedures for assisting customers efficiently
**Qualifications**
* Experience with Microsoft Office suite is a plus
* Available to work flexible hours on weeknights & weekends
* Ability to communicate customers' interests needs and requests to management and sales personnel
* Professional personal appearance
* Clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
**Apply for Cashier/Receptionist**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensation (optional)Education Highest level of education completed Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 3/3/2022
