
Lead, Customer Service
3 weeks ago
The Lead CSR works specifically on Held Sales report, Rx Expiration reports, Prior Authorization Expiration reports, Turning 65 reports, and Customer Billing Survey report to decrease held sales in centers that are ineffective with that function.
- Answers incoming calls and makes determination of required action
- Processes Held Sales reports by contacting customers, insurance providers, physicians' offices, and reviewing with regional accounting office
- Handles mail and outgoing courier packages for the center, including responding to requests for information from internal sources
- Knowledgeable of existing and new information regarding equipment, compliance adherence, insurance coverage criteria, and carrier policies
- Knowledgeable of paperwork and internal reports
- Has a thorough understanding of the AS-400 and the CDR
- Checks employees' task assignments and status daily
- Reports weekly Held Sales decrease and goals to Centralized CSR Supervisor/Manager and RM/VP
- Daily work on Held Sales in centers assigned to them
- Assists in the training of employees
- Communicates policy and procedure updates to staff
- Serves as the first point of contact for their team members' questions and assists with problems regarding work functions and patient accounts
- Monitors phone procedure compliance
- Monitors adherence to break schedule
- High school diploma or general education degree (GED)
- One year related experience and/or training, or equivalent combination of education and experience
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Customer Service Representative Lead
3 days ago
Sierra Vista, Arizona, United States Community Partnership of Southern Arizona Full time**Benefits and Perks:** In addition to our competitive salary package, we offer exceptional health, dental, and disability benefits, career and compensation advancement programs, student loan forgiveness programs, and 401k company match.**Job Summary:** We are seeking a highly skilled and experienced Front Desk Specialist to join our team. The ideal...
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Customer Service Representative
1 week ago
Sierra Vista, Arizona, United States Circle K Stores, Inc. Full timeStore 2701488: 97 N Garden Ave, Sierra Vista, Arizona 85635 Availability - Shift/ Days Part time Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challeng Customer Service Representative, Customer Service, Representative, Retail, Service
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Customer Service Representative
3 days ago
Sierra Vista, Arizona, United States R1 RCM Full time**Location: LifePoint Canyon Vista Medical Center****Shift Hours: Rehab. Mon-Fri 8am-4:30pm**R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle...
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Customer Service Ambassador
7 days ago
Sierra Vista, Arizona, United States Walmart Full timeJob Description: As a Customer Service Ambassador at Walmart, you will be the face of our company, providing exceptional service to every customer who walks through our doors. You will assist customers with their needs, answer questions, and resolve issues in a timely and professional manner. Responsibilities: Serve as the frontline contact for customers...
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Customer Service Representative
3 days ago
Sierra Vista, Arizona, United States Walmart Full timeAs a Customer Service Representative at Walmart, you will be responsible for acknowledging and greeting customers with a smile. Your primary goal is to provide excellent customer service by answering questions, helping customers find products, shopping for them, and filling their online orders. You will also assist fellow associates as needed throughout the...
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Customer Service Representative
1 week ago
Sierra Vista, Arizona, United States R1 RCM Full timeLocation: LifePoint Canyon Vista Medical CenterShift Hours: PRN- part time, work as needed. Shifts will range between 8-12 hours. Open availability required for as needed shifts (day, evening, and overnight availability). Holiday and weekend availability is required. Hours will include a rotating on-call schedule. PRN associates will be cross-trained in...
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CUSTOMER SERVICE REPRESENTATIVE
4 weeks ago
Sierra Vista, United States Family Dollar Full timeFamily Dollar - 21 E FRY BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
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Customer Service Representative
3 days ago
Sierra Vista, Arizona, United States R1 Full timeLocation: LifePoint Canyon Vista MedicalShift Hours: PRN- part time, work as needed. Shifts will range between 8-12 hours. Open availability required for as needed shifts (day, evening, and overnight availability). Holiday and weekend availability is required. Hours will include a rotating on-call schedule. PRN associates will be cross-trained in multiple...
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Customer Service Representative
2 weeks ago
Sierra Vista, Arizona, United States Circle K Stores, Inc. Full timeStore 2701488: 97 N Garden Ave, Sierra Vista, Arizona 85635 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...
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Customer Service Associate
3 weeks ago
Sierra Vista, Arizona, United States Mister Car Wash Full timeWhat You'll DoWork with an amazing team in a fun environment while rotating among different areas throughout the day.Build trusting relationships with customers and recommend products and services that best meet their needs.Create 'Wow' moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.Safely and...
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Customer Service Representative
1 week ago
Sierra Vista, Arizona, United States R1 Full timeLocation: LifePoint Canyon Vista Medical Center Shift Hours: PRN- part time, work as needed. Shifts will range between 8-12 hours. Open availability required for as needed shifts (day, evening, and overnight availability). Holiday and weekend availability is required. Hours will include a rotating on-call schedule. PRN associates will be cross-trained in...
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Customer Service Representative
2 weeks ago
Sierra Vista, Arizona, United States U-Haul Full timeLocation:2011 E Fry Blvd, Sierra Vista, Arizona 85635 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
7 days ago
Sierra Vista, Arizona, United States U-Haul Full timeLocation: 2011 E Fry Blvd, Sierra Vista, Arizona 85635 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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customer service representative
3 weeks ago
Sierra Vista, Arizona, United States City of Sierra Vista, AZ Full timeSalary : $34,049.60 Annually Location : Sierra Vista, AZ Job Type: FULL-TIME Job Number: 02 14 25 REQ 1445 Department: Public Works Opening Date: 02/14/2025 Closing Date: 3/2/2025 11:59 PM Arizona DRUG FREE WORKPLACE Applicants for employment and volunteer opportunities should be aware of the City of Sierra Vista's policies concerning the use of drugs and...
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customer service representative
2 weeks ago
Sierra Vista, Arizona, United States City of Sierra Vista, AZ Full timeSalary : $34,049.60 Annually Location : Sierra Vista, AZ Job Type: FULL-TIME Job Number: 02 14 25 REQ 1445 Department: Public Works Opening Date: 02/14/2025 Closing Date: 3/2/2025 11:59 PM Arizona DRUG FREE WORKPLACE Applicants for employment and volunteer opportunities should be aware of the City of Sierra Vista's policies concerning the use of drugs and...
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Customer Service Fuel Specialist
7 days ago
Sierra Vista, Arizona, United States Wal-Mart Stores , Inc. Full timeCustomer Service RoleIn this customer service fuel specialist position, you will be responsible for delivering exceptional service to our customers, while also maintaining a clean and safe working area.Your Key ResponsibilitiesDeliver outstanding customer serviceRestock merchandise and maintain inventory levelsEnsure the fueling area is clean and safeRespond...
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Store Associate
7 days ago
Sierra Vista, Arizona, United States Walmart Full timeJob Summary: We are seeking a highly motivated and customer-focused Store Associate to join our team at Walmart. As a Store Associate - Customer Service, you will be responsible for providing exceptional customer service to our guests and resolving any issues that may arise during their shopping experience. Key Responsibilities: Greet and welcome customers...
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Customer Service Specialist
6 days ago
Sierra Vista, Arizona, United States Safeway Full timeAbout the RoleWe are seeking a skilled In-Store Shopper to join our team at Safeway. As an In-Store Shopper, you will be responsible for selecting high-quality products for our online shoppers.Main ResponsibilitiesSelect the best products for our customersCare about what is selected and make quick decisions on substitute products if neededApproach every...
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Experienced Automotive Service Writer
3 weeks ago
Sierra Vista, United States Sierra Service Center Full time $30,000 - $50,000We are a mom and pop AAA Approved automobile repair facility. We are hiring for an Experienced Service Writer.We are a five days a week business with all weekends and national holidays off.Benefits:We offer IRAs, Incentive Program and health insurance. Duties (which will include training) will include receiving customers in a professional mannerEntering...
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Healthcare Customer Service Associate
3 days ago
Sierra Vista, Arizona, United States R1 Full timeAbout UsR1 is a technology-driven healthcare company that delivers innovative solutions to improve patient care and outcomes.We believe in the importance of compassion, empathy, and excellent customer service in everything we do.As a Customer Service Representative at R1, you will have the opportunity to make a meaningful difference in the lives of our...