Director, HR Operations

4 weeks ago

Latham, United States The Hire Method Full time
Job Location: Latham, NY (relocation offered)

Compensation: $119,000 to $161,000 + bonus (15%)

Work Setting: 4 days in office / 1 day at home.

Travel: 10-25% (domestic travel initially, could be international)

Benefits: Medical, Dental, Vision, FSA, HSA, Wellness program, Life Insurance, Disability Insurances, 401(k) with 4% match at 5% employee contribution (at 3% $ for $), PTO, paid family leave, flexible work schedule, EAP, Pet Insurance

Education: Bachelor's degree

Required Experience:

  • 5+ years of experience in HR operations with a minimum of 10+ years of overall HR experience
  • Strong knowledge of HR processes & process mapping, systems, and best practices
  • Proficiency in HR information systems (HRIS) and other HR-related software
  • Understanding of US state and federal employment laws, regulations, and compliance requirements
  • Strong business acumen and an analytical mindset with the ability to interpret HR data. generate meaningful insights and drive organizational results.
  • Excellent attention to detail and organizational skills
  • Strong interpersonal and communication skills with experience presenting and facilitating.
  • Ability to scope projects, identify objectives and deliver timely results while balancing multiple priorities.
  • Leadership and project team management skills
  • Continuous improvement mindset and ability to drive change.
  • Experience working with global employee populations.
Preferred (Not Required):
  • Master's Degree preferred.
Job Summary
Reporting to the Chief Human Resources Officer, the Human Resources Operations Director will play a crucial role in ensuring we have effective HR processes, systems, programs and policies to support the organization's global people needs. You will work closely with HR team members, leaders, and other stakeholders to enhance the employee experience, streamline HR operations, and drive efficiency

An HR Process Expert
  • Develop, implement, and evolve HR processes, policies, and procedures to ensure regulatory compliance, efficiency, and accuracy in areas such as employee onboarding, orientation, employee engagement, performance management, employee relations, employee records management and offboarding.
  • Promote harmonization of global people practices while ensuring customization to meet local business needs and unique regulatory requirements in certain jurisdictions.
  • Develop standard operating procedures, streamline workflows, eliminate inefficiencies, and leverage technology to enhance the employee experience and drive organizational effectiveness.
  • Collaborate with HR Business Partners to provide support in tracking and monitoring trends related to employee relations matters, including conflict resolution, complaint investigations, disciplinary actions, and policy interpretation.
Skilled with Employee Data Management and Analytics
  • Ensure accurate and confidential handling of employee data and ensure compliance with HR-related data privacy and security protocols.
  • Collect, analyze, and interpret HR data to generate reports and provide insights to HR leaders and other stakeholders and maintain HR metrics and key performance indicators (KPIs) to support data-driven decision-making to enhance the employee experience.
Knowledgeable in Employment Law and HR Best Practices
  • Stay up to date with US employment laws, regulations, and industry best practices and align policies and procedures to ensure compliance with changing laws and regulations and in partnership with practitioners globally, develop a methodology to coordinate regulatory compliance in each jurisdiction where we operate.
Focused on Efficiency and Continuous Improvement
  • Focus on continuous improvement by identifying opportunities for process improvement, automation, and efficiency.

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