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Guest Services Representative

2 months ago

Excelsior, United States Westwood Community Church Full time

Classification: Part-Time, 16 hrs/wk, Non-Exempt

Ministry Area: Executive-Office Management

Location: Chanhassen

Reports to: Executive Assistant

Westwood's Way of Life:

Be and love like Jesus

Westwood's Purpose and Mission:

To know God and share Jesus through loving others here, near, and far

Role:

To greet and assist guests both on the phone and in person, providing a welcoming atmosphere.

Responsibilities:

•Greet all visitors to the church, providing a positive first impression, and efficiently connect them with the appropriate ministry staff member or volunteer

•Manage main desk phone calls, answering questions and directing calls as needed.

•Route in-person and phone Pastor-On-Call requests with professionalism and confidentiality

•Daily prepare coffee to be available in the commons area for guests

•Maintain the safety/security in the Commons, paying particular attention to those with suspicious appearance or behavior and follow proper security guidelines

•Manage USPS and package deliveries and pickups

•Manage Lost & Found items

•Assist with projects to support Westwood staff as available

•Carry out other responsibilities as assigned by supervisor

•Align to and live out the Westwood Staff Values:

o Head High

o Heart Soft

o Arms Linked

o Feet Forward

Requirements

•Someone who lives a life that honors God in heart, actions, and relationships, with the goal of becoming more like Jesus

•One to two years general office experience (preferred)

•Proficient with Microsoft Office tools

•Good verbal communication skills, on the phone and in person

•Ability to handle confidential information professionally

•Ability to relate to other Westwood staff and church attenders at large

•Endorse and support Westwood's Statement of Faith

•Remain a member in good standing of Westwood Community Church