Member Service Representative

3 months ago

Tulsa, United States Crunch Fitness Full time
MEMBER SERVICES REPRESENTATIVE
Front Desk Associate

Part Time or Full Time, Hourly

Job Family: Club Staff

Location: 7827 E. 91st Street, Tulsa, Ok 74133

Reports to: Managing Partner / Assistant General Manager

Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch Fitness - Undefeated Tribe.

Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery.

From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It's vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being.
Position Overview

The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose "to enrich the lives of others through the power of well-being."
Responsibilities
  • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process
  • Assists with membership, retail and tanning product sales
  • Promotes membership privileges including tanning, group fitness, small group training and childcare
  • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOne Kickoff standards
  • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert
  • Answers phones in a courteous, helpful, professional manner
  • Communicates special events to members and guests
  • Facilitates all member requests or forwards to a manager
  • Maintains a professional and courteous disposition
  • Is an expert in all club facility, services, programs and schedules/hours of operation
  • Maintains a clean and organized work area
  • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales
  • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility
  • Performs opening and closing checklist and duties
Required Skills & Experience
  • Minimum 1 year of experience in a service-oriented position preferred
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required
  • Strong customer service orientation
  • CPR/AED certification required (can be obtained within 30 days of hire)
Physical Requirements
  • Must be able to lift or move up to 50 lbs
  • Physical effort required for daily duties include prolonged standing and walking
Education Requirements
  • High school diploma or GED required
Compensation (Hourly)

$12-14/hour + Commission
Benefits
  • PTO
  • Subsidized health insurance coverage (health, dental, vision) for full time positions
  • Basic Life and AD&D
  • HSA
  • Short-term disability
  • Free gym membership
Travel

No travel required

EQUAL OPPORTUNITY EMPLOYER

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color,religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement,promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Join us in making Crunch Fitness the talk of the town Apply now and be a driving force in transforming lives through fitness.

  • Member Service Representative

    2 weeks ago

    Tulsa, Oklahoma, United States Sam's Club Full time

    Job SummarySam's Club is seeking a highly motivated and customer-focused Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional member service and driving sales growth through effective communication and problem-solving skills.About the RoleIn this role, you will:Provide...

  • Member Service Representative

    3 months ago

    Tulsa, United States Crunch Fitness Full time

    MEMBER SERVICES REPRESENTATIVE (OVERNIGHT) Front Desk AssociatePart Time or Full Time, Hourly Job Family: Club Staff Location: 7827 E. 91st Street, Tulsa, Ok 74133 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff...

  • Customer Service Representative

    2 days ago

    Tulsa, Oklahoma, United States Family & Children's Service Full time

    Finding meaningful work can be life-changing, and at Family & Children's Services, we believe that everyone deserves a chance to make a difference. As a Customer Service Representative, you will play a vital role in supporting our mission to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling...

  • Frontline Member Service Representative

    2 weeks ago

    Tulsa, Oklahoma, United States Sam's Club Full time

    Job DescriptionWe are seeking a highly skilled and motivated Sales and Customer Support Specialist to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized sales floor.The ideal candidate for this position...

  • Member Services Representative Overnight

    1 month ago

    Tulsa, United States Planet Fitness - Excel Fitness Full time

    Grow with us! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a...

  • Customer Service Representative

    3 weeks ago

    Tulsa, Oklahoma, United States Yokozuna Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled and dedicated individual to join our team as a Customer Service Representative at Yokozuna Yale. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving any issues that may arise.The estimated salary for this position is...

  • CUSTOMER SERVICE REPRESENTATIVE

    5 days ago

    Tulsa, United States Family Dollar Full time

    Family Dollar - 1443 N MINGO [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • Sales and Service Representative

    4 weeks ago

    Tulsa, Oklahoma, United States REI (Recreational Equipment Inc.) Full time

    Career Opportunity: Sales and Service RepresentativeREI Co-op is seeking a Sales and Service Representative to join our team in Tulsa, OK. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and promoting REI products and services.The ideal candidate will have a strong passion for the outdoors and...

  • Customer Service Representative

    2 weeks ago

    Tulsa, Oklahoma, United States Harp's Food Stores Full time

    We are seeking a Customer Service Representative to join our team at Harps Food Stores. As a key member of our retail staff, you will be responsible for processing purchases through the register system following company guidelines.Your success will be measured by your ability to provide excellent customer service, including giving customers undivided...

  • Customer Service Representative

    3 weeks ago

    Tulsa, Oklahoma, United States Holt Truck Centers of Oklahoma LLC Full time

    Job Summary:Holt Truck Centers of Oklahoma LLC is seeking a highly motivated On-Highway Truck Parts Counter Sales Representative to join our team at our Tulsa location. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring the efficient processing of all parts transactions.This role requires...

  • Service Technician Representative

    2 weeks ago

    Tulsa, Oklahoma, United States Air Comfort Solutions Tulsa Full time

    Are you looking for a seasonal opportunity that offers comprehensive training and the chance to work with a dynamic and supportive remote team?About the RoleAs a Seasonal Customer Service Representative at Air Comfort Solutions Tulsa, you will handle customer inquiries, schedule service calls and appointments, coordinate dispatch of service technicians, and...

  • Member Services Representative Afternoon Shift

    6 months ago

    Tulsa, United States Planet Fitness Full time

    Benefits: 401(k) Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to...

  • Sales and Service Representative

    2 weeks ago

    Tulsa, Oklahoma, United States Tezeno Allstate Insurance Agency Full time

    We are seeking a Sales and Service Representative to join our team at Tezeno Allstate Insurance Agency. As a key member of our team, you will play a vital role in providing outstanding insurance solutions to our clients.Your primary responsibilities will include engaging with clients, building meaningful relationships, and helping customers navigate their...

  • Restaurant Service Representative

    2 weeks ago

    Tulsa, Oklahoma, United States Which Wich Superior Sandwiches Full time

    We're seeking a Restaurant Service Representative to join our team at Which Wich Superior Sandwiches! As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and ensuring that every guest leaves feeling satisfied. With an estimated hourly wage of $13.25, this role offers a unique opportunity to grow...

  • Customer Service Representative

    6 hours ago

    Tulsa, Oklahoma, United States Mathis Brothers Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key Responsibilities:Respond to customer...

  • Customer Service Representative Part Time

    2 days ago

    Tulsa, Oklahoma, United States Planet Fitness Full time

    About UsAt Excel Fitness, we are committed to creating a Judgement Free Zone where everyone feels welcome and supported. We offer a unique and motivating work environment that encourages our team members to excel and grow both personally and professionally.Job SummaryWe are seeking a Customer Service Representative Part Time to join our team at one of our...

  • Customer Service Representative

    2 days ago

    Tulsa, Oklahoma, United States Michaels Full time

    About Michaels: Michaels is a beloved brand in the arts and crafts industry, dedicated to inspiring creativity and self-expression. Our stores offer a wide range of products, from paints and canvases to jewelry making supplies and knitting kits. We are passionate about empowering our customers to unleash their creativity and pursue their passions.Job...

  • Customer Service Representative

    3 weeks ago

    Tulsa, United States NOV, Inc. National Oilwell Varco Full time

    Contact customers to define the necessary scope of work. Work closely with credit and compliance to ensure orders are completed. Provide outstanding customer service. Work on difficult issues regarding client complaints and other issues. Work closely Customer Service Representative, Customer Service, Representative, Service Assistant, Retail

  • Customer Service Representative

    2 months ago

    Tulsa, United States ONEOK Full time

    Provides customer support for NGL/ RPC shippers, carriers, suppliers, terminal personnel, and the logistics group by assisting/training them to properly use Fuel Facs/ TAS and other systems related pipeline and terminal businesses. This includes cust Customer Service Representative, Customer Service, Data Services, Terminal Operator, Representative, Retail,...

  • Customer Service Representative

    2 weeks ago

    Tulsa, Oklahoma, United States Montereau Full time

    Senior Community Host Job DescriptionWe are seeking a highly motivated and detail-oriented Senior Community Host to join our team at Montereau, a premier retirement community in Tulsa, OK. As a key member of our community, you will be responsible for providing exceptional customer service to seniors and their families, creating a warm and welcoming...