Guest Service Representative
4 months ago
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
•Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.
•Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.
•Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
•Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.
•Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.
•Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
•Assists the Crafter in preparing cake decorations and packaging supplies as needed.
•Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
•Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
•Servant's Heart
o Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
o Keeps the good of the team or guest ahead of personal interests or gain.
o Displays humility and empathy in interactions with others.
•Spirit of a Champion
o Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
o Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
o Operates with a strong sense of urgency and adheres to NbC brand standards.
•Genuine Connections
o Projects warmth, enthusiasm and optimism that attracts others.
o Builds positive, productive relationships with all team members.
o Listens actively and communicates openly, clearly and respectfully.
REQUIREMENTS:
18 YEARS OR OLDER
MUST BE available Monday- Sat 10AM-8PM & Sunday 12-5PM
*THIS IS NOT A SUMMER POSITION
Compensation: $9.00 per hour
Join Our Growing Family
From "Happy Birthday" to "Just Because," Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family
Click to learn more about Nothing Bundt Cakes®.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
-
Guest Service Ambassador
3 weeks ago
Weslaco, Texas, United States Nothing Bundt Cakes #152 Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Nothing Bundt Cakes #152. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes.Key ResponsibilitiesProvide prompt and genuine...
-
Guest Service Ambassador
3 weeks ago
Weslaco, Texas, United States Nothing Bundt Cakes #152 Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Nothing Bundt Cakes #152. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional service, and selling our delicious cakes.Key ResponsibilitiesPromptly greet...
-
Guest Service Ambassador
2 weeks ago
Weslaco, Texas, United States Nothing Bundt Cakes #152 Full timeJob OverviewThe Nothing Bundt Cakes #152 Guest Service Representative is a vital member of our team, responsible for creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key ResponsibilitiesPromptly greet walk-in and phone guests with...
-
Guest Service Ambassador
4 weeks ago
Weslaco, Texas, United States Nothing Bundt Cakes #152 Full timeJob OverviewThe Nothing Bundt Cakes #152 Guest Service Representative is a vital member of our bakery team, responsible for creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key ResponsibilitiesPromptly greet walk-in and phone guests...
-
Guest Service Ambassador
1 month ago
Weslaco, Texas, United States Nothing Bundt Cakes Full timeJob Summary:The Guest Service Representative at Nothing Bundt Cakes is responsible for creating a warm and welcoming environment for our guests, offering creative solutions for unique celebratory occasions, and selling our delicious cakes.Key Responsibilities:Provide exceptional customer service by greeting guests with genuine warmth and helpful enthusiasm,...
-
Guest Service Ambassador
3 weeks ago
Weslaco, Texas, United States Nothing Bundt Cakes Full timeJob Summary:The Nothing Bundt Cakes Guest Service Representative is responsible for creating a warm and welcoming environment for our guests, offering creative solutions for unique celebratory occasions, and selling our delicious cakes.Key Responsibilities:Greet guests with genuine warmth and helpful enthusiasm to determine their interests and needs,...
-
Guest Service Ambassador
2 weeks ago
Weslaco, Texas, United States Nothing Bundt Cakes Full timeJob Summary:The Guest Service Representative at Nothing Bundt Cakes is responsible for creating a warm and welcoming environment for our guests. This includes offering creative solutions for unique celebratory occasions and selling our delicious cakes. The ideal candidate will embody our core values of a Servant's Heart, the Spirit of a Champion, and Genuine...
-
Guest Service Team Member
1 month ago
Weslaco, United States Wingstop Full timeWingstop - 1210 West Expressway 83 Ste D - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with...
-
Customer Service Representative
3 weeks ago
Weslaco, Texas, United States Wingstop Restaurants Full timeDeliver World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you'll be the face and voice of our brand, delivering exceptional experiences to our guests. Your responsibilities will include:Greeting guests and providing a warm welcomeAnswering phone calls and taking ordersDelivering orders and ensuring guest satisfactionInteracting with...
-
Customer Service Representative
2 weeks ago
Weslaco, Texas, United States HEB Grocery Stores Full timeJob Summary:As a Customer Service Representative at HEB Grocery Stores, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Your duties will include:Packaging groceries and assisting customers in transporting their merchandise from the store to their vehicleGathering baskets and...
-
Guest Service
2 months ago
Weslaco, United States Churchs Chicken Full timeChurch's Chicken - 1308 North Texas St [Food Service / Crew Member / Counter Service] As a Guest Service Team Member at Church's Chicken, you'll: Greet all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude; Take and fill customer orders; Suggestively up sell products; Collect money and deliver...
-
Server Representative
3 weeks ago
Weslaco, Texas, United States Olive Garden Full timeBe a Part of the Olive Garden FamilyAs a Server at Olive Garden, you'll provide exceptional dining experiences for our guests. You'll be responsible for taking them on a tour of Italy through knowledge of food, wine, and our fresh ingredients. Your goal will be to make every guest feel welcome and part of the family.Key Responsibilities:Provide friendly and...
-
Server Representative
2 weeks ago
Weslaco, Texas, United States Golden Corral Full timeJob Title: ServerAt Golden Corral, we are seeking a skilled and enthusiastic Server to join our team. As a Server, you will play a vital role in ensuring our guests have a pleasurable dining experience.Key Responsibilities:Hospitality: Ensure guest satisfaction and promote return visits by following the Eight Steps of Service.Practice positive public...
-
Customer Service Representative
3 months ago
Weslaco, United States Independent Insurance Agents of Texas (IIAT) Full timeThe Customer Service Representative at Montalvo Insurance Agency, Inc. is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities....
-
Customer Service Representative
4 months ago
Weslaco, United States Independent Insurance Agents of Texas (IIAT) Full timeThe Customer Service Representative at Montalvo Insurance Agency, Inc. is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities....
-
Customer Service Representative
1 month ago
Weslaco, Texas, United States CSL Plasma Full timeJob SummaryCSL Plasma is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for preparing the donor, donor area, and equipment for the pheresis process.Main ResponsibilitiesPrepare the autopheresis machine for the pheresis process.Monitor the donor and the...
-
Sales Representative
2 weeks ago
Weslaco, Texas, United States Baja Duty Free Full timeJob OverviewBaja Duty Free is seeking a skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for providing exceptional customer service and promoting our products to customers.Key Responsibilities:Assist customers in finding the perfect productsProvide detailed product information and recommendationsMeet sales...
-
Customer Experience Representative
3 weeks ago
Weslaco, Texas, United States Churchs Chicken Full timeCustomer Service Role at Church's ChickenAs a valued member of our team, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every customer leaves our restaurant feeling welcome and satisfied with their experience.Key Responsibilities:Greet customers with a smile and a friendly...
-
Customer Service Representative
2 weeks ago
Weslaco, Texas, United States 7-Eleven Full timeKey Responsibilities: Provide prompt, efficient, and courteous customer service. Drive sales through effective communication with customers. Maintain a clean, customer-friendly environment in the store. Ring sales and maintain cash control. Perform all regular cleaning activities.About the Role:This is an exciting opportunity to join the 7-Eleven team as a...
-
Customer Service Representative
2 months ago
Weslaco, Texas, United States T-Mobile US, Inc. Full timeAbout T-Mobile US, Inc.We are a leading wireless communications provider in the United States, committed to delivering exceptional customer experiences and innovative solutions.Our Total Rewards PackageWe invest in our employees, offering a competitive base salary and compensation package, as well as opportunities for growth and development.Key...