Leadership - Manager

4 weeks ago


Westfield, United States Chick-fil-A Wheeler Landing Full time

Starting at - $19.00

Chick-fil-A is a premium, national brand recognized as a customer service leader.  Our leaders at Chick-fil-A Wheeler Landing are members of our Chick-fil-A family that are engaged in the development of the business. They lead by being the pacesetters for our team. Our leaders engage the next level of leadership by setting expectations, actively pursuing and developing others, and leading the day to day operations of the store.  If you are looking to step into leadership and grow, we would love to talk more with you about the opportunities.  

Some of the great BENEFITS of working at Chick-fil-A:

  • Medical Insurance Plans Available

  • Flexible Hours

  • Generous meal benefits

  • Closed Sunday's

  • 401k Matching

  • Competitive Pay

  • Personal Development with Director Team & Owner/Operator

  • Career advancement opportunities - we love to promote from within 

  • College Scholarship opportunities & tuition discounts

Responsibilities:

  • Create and maintain systems for Food Safety procedures & restaurant cleanliness

  • Create and maintain systems for cost efficiency 

  • Manage/lead shifts & create and maintain systems to achieve restaurant goals

  • Leading and holding Team Members accountable to expectations

  • Assist with all food preparation and set up when required

  • Provide Second Mile Service

  • Follow procedures to ensure Operational Excellence

  • Sets goals & effectively cast vision for your area of ownership to achieve goals

  • Utilize restaurant feedback metrics as a guide

  • Develop the team/leaders around them

  • Be Servsafe Certified

  • Other duties as assigned

Qualifications:

  • Experience in customer service setting

  • Experience leading others in a team environment

  • No restaurant experience is required - we’ll train you 

  • Must be able to lift heavy objects when necessary 

  • Must be able to stand on your feet for entire shift 

  • Must use CORE 4 as model to serve our guests and team

Other Characteristics:

  • Positive Attitude

  • Willingness to serve others

  • Strong communication/verbal skills

  • Have a teachable spirit 

  • Strong interpersonal skills

  • Taking initiative 

  • Detail oriented

  • Professional

  • Able to work well independently and in a team environment


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