Current jobs related to Lab Customer Service Rep - Raleigh - UNC Health
-
Lab Customer Service Rep
4 months ago
Raleigh, United States UNC Health Care Full time/ / Lab Customer Service Rep - Rex Outreach Client Services **Lab Customer Service Rep - Rex Outreach Client Services** Job ID: 13715 Location: Raleigh, NC Facility/Division: UNC REX Healthcare Status: Full Time Shift: Day Job Share: share to e-mail **#4 healthcare brand** in the United States overall and the **#2 most trusted** healthcare brand, just...
-
Sales Associate
2 weeks ago
Raleigh, United States Batteries Plus Bulbs Full timeBatteries Plus Bulbs in Raleigh, NC is currently hiring for a motivated full-time Store Associate / Customer Service Rep to join our team. This retail position typically works 5 days a week, ranging from 9am-5pm, 10am-6pm or 11:15am-7:15pm and earns a competitive hourly wage of $15.00 - $17.00 plus a earned monthly bonus plan after your first 45 days. We are...
-
Sales Associate
1 month ago
Raleigh, United States Batteries Plus Bulbs Full timeBatteries Plus Bulbs in Raleigh, NC is currently hiring for a motivated full-time Store Associate / Customer Service Rep to join our team. This retail position typically works 5 days a week, ranging from 9am-5pm, 10am-6pm or 11:15am-7:15pm and earns a competitive hourly wage of $15.00 - $17.00 plus a earned monthly bonus plan after your first 45 days. We are...
-
Lab Customer Service Rep
3 weeks ago
Raleigh, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides customer services and schedule services and performs phlebotomy within the UNC Rex Laboratory departments. Responsibilities: 1) Wears...
-
Customer Service Rep
5 months ago
Raleigh, United States Anderson Automotive Group Full time**This position pays up to $18/hr, you will have a training schedule when you start. We are looking for someone who has complete flexibility Monday-Saturday because the hours or days could change depending on the service department needs.** **We are looking for individuals who:** * Are engaged customer advocates * Meet or exceed (attainable) performance...
-
Guest Services Rep Part
3 weeks ago
Raleigh, United States Extended Stay Full timeExtended Stay - 911 Wake Towne Dr. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...
-
Lab Customer Service Representative
1 month ago
Raleigh, North Carolina, United States UNC Health Care Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Lab Customer Service Representative to join our team at UNC Health Care. As a key member of our laboratory team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our laboratory services.Key ResponsibilitiesProvide excellent customer service...
-
Team Leader ED Patient Registration Rep
5 months ago
Raleigh, United States WakeMed Full timeJob DescriptionAbout WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The...
-
Phlebotomist - Rex Lab Customer Services
2 weeks ago
Raleigh, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Rex Lab Customer Services is hiring a per diem Phlebotomist to join their team! As a Phlebotomist, you will be at the forefront of patient care,...
-
Phlebotomist - Rex Lab Customer Services
3 days ago
Raleigh, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Rex Lab Customer Services is hiring a per diem Phlebotomist to join their team! The Phlebotomist performs various phlebotomy procedures and patient...
-
Raleigh, United States UNC Health Care Full time/ / Phlebotomist - Rex Lab Customer Services (Per Diem) **Phlebotomist - Rex Lab Customer Services (Per Diem)** Job ID: 13940 Location: Raleigh, NC Facility/Division: UNC REX Healthcare Status: Per Diem Shift: Weekend Share: share to e-mail **#4 healthcare brand** in the United States overall and the **#2 most trusted** healthcare brand, just after...
-
Raleigh, United States UNC Health Care Full time/ / Phlebotomist - Rex Lab Customer Services (Per Diem) **Phlebotomist - Rex Lab Customer Services (Per Diem)** Job ID: 13940 Location: Raleigh, NC Facility/Division: UNC REX Healthcare Status: Per Diem Shift: Weekend Share: share to e-mail **#4 healthcare brand** in the United States overall and the **#2 most trusted** healthcare brand, just after...
-
Clinical Service Technician
1 week ago
Raleigh, North Carolina, United States Lighthouse Lab Services Full timeJob SummaryWe are seeking a skilled and compassionate Phlebotomist to join our healthcare team on the day shift. As a phlebotomist, you will play a critical role in patient care by efficiently and safely collecting blood samples for diagnostic testing and analysis.Key Responsibilities:Registration, processing, and allocation of laboratory specimens and...
-
Clinical Services Specialist
2 weeks ago
Raleigh, North Carolina, United States Lighthouse Lab Services Full timeJob SummaryWe are seeking a skilled and compassionate Phlebotomist to join our healthcare team on the evening shift. As a phlebotomist, you will play a critical role in patient care by efficiently and safely collecting blood samples for diagnostic testing and analysis.Key Responsibilities:Register, process, and allocate laboratory specimens and orders from...
-
Clinical Services Specialist
7 days ago
Raleigh, North Carolina, United States Lighthouse Lab Services Full timeJob SummaryWe are seeking a skilled and compassionate Phlebotomist to join our healthcare team on the evening shift. As a phlebotomist, you will play a critical role in patient care by efficiently and safely collecting blood samples for diagnostic testing and analysis.Your expertise in venipuncture and your dedication to patient comfort and safety will be...
-
Customer Service Rep
1 month ago
Raleigh, United States Security Finance Full timeDescription Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over...
-
Mobile Customer Service Rep
2 weeks ago
Raleigh, United States UNC Health Full timeBecome part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works collaboratively to ensure accuracy and completeness of scheduled screenings and serves as the primary driver of the mobile medical vehicle. Assists with preparations and ongoing...
-
Mobile Customer Service Rep
2 days ago
Raleigh, United States UNC Health Full timeBecome part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works collaboratively to ensure accuracy and completeness of scheduled screenings and serves as the primary driver of the mobile medical vehicle. Assists with preparations and ongoing...
-
Mobile Customer Service Rep
2 weeks ago
Raleigh, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works collaboratively to ensure accuracy and completeness of scheduled screenings and serves as the primary driver of the mobile medical vehicle. Assists with...
-
Mobile Customer Service Rep
3 days ago
Raleigh, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works collaboratively to ensure accuracy and completeness of scheduled screenings and serves as the primary driver of the mobile medical vehicle. Assists with...
Lab Customer Service Rep
2 months ago
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Summary:Provides customer services and schedule services and performs phlebotomy within the UNC Rex Laboratory departments.Responsibilities:1) Wears appropriate PPE at all times. Replaces PPE that is soiled or damaged. Maintains a professional work area throughout the shift. Ensures at the end of the shift that supplies are restocked, bench tops and any soiled areas are cleaned.2) Demonstrates appropriate Customer Service skills when answering the phone, taking and giving messages, transferring calls and reporting laboratory results verbally and/or by fax. Ensures communication with coworkers is done in a professional manner. Works collaboratively with all areas to ensure accuracy and completeness of procedures and processes. Answers telephone within three (3) rings and provides information to optimize laboratory communication. Notifies doctor, nurse or unit staff if collection will be delayed or cancelled.3) Maintains proficiency in both the Hospital ADT system and the LIS/IT computer programs. Registers patients and orders test in appropriate computer system as required. Keeps current with insurance updates and software changes. Receives and places orders for laboratory services. Retrieves laboratory results from hospital EMR for physicians and patients.4) Obtains demographic information from patients or from the laboratory requisition. Enters accurate information into the appropriate information system. Completes all federal and regulatory forms required for the registration process including obtaining signed consents and financial agreements. Orders laboratory tests directly into the electronic medical record.5) Performs specimen collection by venipuncture, fingerstick and culture techniques as required following documented policies and procedures. Provides instructions for patients and customers regarding appropriate specimen collections. Verifies specimen requirements and appropriate collection procedures prior to specimen collection. Maintains positive patient identification throughout the collection process. Collects urine and blood alcohol specimens in compliance with documented chain of custody procedures. Assures appropriate forms are utilized with complete and accurate information and documentation.6) Registers Outreach specimens according to standard operating procedure. Sorts courier drop offs and documents on received log. Registers specimens and orders appropriate test. Accurately labels specimens according to standard operating procedures. Follows proper protocol to ensure the integrity of all laboratory specimens.7) Maintains departmental supplies and inventory. Prepares solutions, reagents and stains following standard operating procedures. Alerts appropriate staff of inventory concerns. Uses reagents with shorter expiration before using those with longer expiration dates. Ensures samples and reagents are stored in the appropriate location and are discarded at the proper intervals.8) Responsible for training, education and required reading. Assists in training and education of new and fellow employees. Responsible for reading procedures during training and subsequent revisions. Must document review of revised and new standard operating procedures prior to the approval date. Expected to assist with writing, revising and validating of standard operating procedures as requested. Responsible for review and acknowledgement of mandatory policies, job description and completion of annual safety training within the time frames established by the organization. Maintains continuing education requirement per year according to policy. Completes competency materials within established time period.Other InformationOther information:Education Requirements:• High school or GEDLicensure/Certification Requirements:• Phlebotomy certificate strongly preferred.Professional Experience Requirements:• If high school diploma, one (1) year of phlebotomy experience required• If graduation from a phlebotomy program, no previous experience is required.Knowledge/Skills/and Abilities Requirements:Job DetailsLegal Employer: NCHEALTHEntity: UNC REX HealthcareOrganization Unit: Rex Outreach Client Services Work Type: Full TimeStandard Hours Per Week: 40.00Salary Range: $18.20 - $25.86 per hour (Hiring Range)Pay offers are determined by experience and internal equityWork Assignment Type: OnsiteWork Schedule: Day JobLocation of Job: US:NC:RaleighExempt From Overtime: Exempt: NoThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
