Field Customer Service Representatives

3 weeks ago

Plainfield, United States Jobs for Humanity Full time
Company Description
Jobs for Humanity is collaborating with Upwardly Global and with Binny's Beverage Depot to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Binny's Beverage Depot

Job Description

PlainfieldCustomer Service Manager Binny's Beverage Depot - 3.6 Plainfield, IL
Job Details
Full-time
$19 - $22 an hour
4 hours ago

Benefits
- Paid parental leave
- Paid holidays
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Tuition reimbursement
- Paid time off
- Parental leave
- Employee discount
- Paid sick time

Qualifications
- Management
- Sales
- Mid-level Supervising experience 1 year
- Retail management
- Leadership
- Time management

Full Job Description
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security.

Major Duties and Responsibilities:
- Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs
- Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience
- Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills
- Conducts new employee orientations, trains and coaches Store Associates
- Utilizes company tools to diagnose opportunities and develops action plans to improve performance
- Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales
- Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members
- Provides direction, support, and ongoing feedback of overall performance to staff members
- Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled
- Ensures company standards are met for store and associate appearance
- Assists with planning and adjusting schedules as necessary to maximize sales, while ensuring payroll expectations are followed
- Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate
- Willingness to participate in continued education, including product knowledge and professional development
- Assists management team with inventory management
- Performs all duties of a store associate while functioning as a Customer Service Manager
- Performs all duties as directed by managers

Qualifications
- Must be 21 years of age
- 1-2 years retail management experience
- Demonstrates supervisory and training/coaching skills
- Full-time employment, ability to work evenings, weekends and holidays, as scheduled
- Consistent and regular attendance required
- Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence
- Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
- Demonstrates strong comprehension along with excellent written and oral communications skills; ability to read small type
- Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required
- Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc.)
- Ability to count cash and make change accurately
- If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card
- Ability to repeatedly lift 40-50 pounds
- Ability to stand and/or walk for extended periods of time
- Ability to follow directions and complete assignments
- Perform all duties as assigned by supervisors
- Ability to repeatedly walk up and down stairs
- Ability to work in cold areas

The Pay range for this position is $19.00-$22.00

Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount.

#BINAJ #binnyszipr

  • Customer Service Representative

    2 weeks ago

    Plainfield, New Jersey, United States WestRock Full time

    About the CompanyWe are a leading provider of innovative packaging solutions for the healthcare industry. Our Lansing facility is dedicated to producing high-quality folding cartons, labels, and inserts for various healthcare applications.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a...

  • Customer Service Representative

    4 weeks ago

    Plainfield, New Jersey, United States Skyline Ventures Full time

    About the JobWe are seeking a reliable and skilled Customer Service Representative to join our team at Skyline Ventures. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through written and telephone communication.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...

  • Field Service, Customer Service Rep General

    4 months ago

    Plainfield, United States Connecticut Water Full time

    We have an opening in our **Field Service, Customer Service** department for a **Field Service, Customer Service Rep General**. We are passionate about the environment while delivering life sustaining, high quality water service to families and communities. We embrace progress, provide training & development to inspire success in every aspect of our business...

  • Customer Service Representative

    6 days ago

    Plainfield, United States Land O'Lakes Full time

    Customer Service Representative. WinField United, a Land OLakes subsidiary, supplies agricultural inputs, expertise, and technology to our member-owners and other partners. Our business is growing. We want you to grow with us. We are looking for dep Customer Service Representative, Customer Service, Representative, Operations, Order Fulfillment, High School,...

  • Customer Service Representative

    2 weeks ago

    Plainfield, New Jersey, United States WestRock Full time

    The OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at our Lansing healthcare related folding carton, labels, and inserts facility. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.Key ResponsibilitiesReceive and...

  • Customer Service Representative

    1 day ago

    Plainfield, Illinois, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment. You will also be responsible for working with a fun and energetic team to accomplish...

  • Customer Service Representative

    1 day ago

    Plainfield, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionAt Circle K, we're looking for a Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service,...

  • Customer Service Representative

    4 weeks ago

    Plainfield, New Jersey, United States GEODIS Group Full time

    Job Title: Customer Service Representative**Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at GEODIS Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a...

  • Customer Service Representative

    2 days ago

    Plainfield, Illinois, United States Circle K Full time

    Customer Service Representative Opportunity at Circle KWe are seeking a Customer Service Representative to join our team at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer...

  • Customer Service Representative

    2 weeks ago

    Plainfield, United States WestRock Full time

    About the Company: We have an opportunity at our Lansing healthcare related folding carton, labels, and inserts facility for the healthcare facility Customer Service Representative who will be responsible for the following: Responsibilities: Courteously receive calls. Accurately enter orders from both customers and the sales force. Solicit add-on sales....

  • Customer Service Representative

    2 weeks ago

    South Plainfield, New Jersey, United States Pinto Brothers Disposal Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Pinto Brothers Disposal. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and ensuring their...

  • Customer Service Representative

    4 weeks ago

    Plainfield, New Jersey, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    3 weeks ago

    Plainfield, New Jersey, United States WestRock Company Full time

    About WestRock Company:We are seeking a highly skilled Customer Service Representative to join our team at our Lansing healthcare facility. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our strategic customers and sales staff.Key Responsibilities:Provide timely and accurate...

  • Customer Service Representative

    1 month ago

    Plainfield, New Jersey, United States GEODIS Group Full time

    Job SummaryThe Customer Service Representative is a key member of the GEODIS Group team, responsible for delivering exceptional customer experiences through prompt, courteous, and effective service.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Process customer orders and ensure accurate and efficient...

  • Customer Service Representative

    3 weeks ago

    Plainfield, New Jersey, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    3 weeks ago

    Plainfield, Indiana, United States Domino's Pizza LLC Full time

    Company OverviewAt Domino's Pizza LLC, we're passionate about delivering exceptional customer experiences and building a team that shares our commitment to excellence. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible service, every time.About the JobWe're seeking a highly motivated and...

  • Customer Service Representative

    4 days ago

    Plainfield, United States XPO Full time

    What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience Excellent...

  • Customer Service Representative

    4 weeks ago

    Plainfield, Illinois, United States CARSTAR Franchising, Inc. Full time

    Job SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences and driving sales growth. This role requires strong communication and negotiation skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesGreet customers in a professional and courteous mannerAnswer and direct phone...

  • Customer Service Representative

    3 weeks ago

    Plainfield, Indiana, United States Domino's Pizza LLC Full time

    Company OverviewAt Domino's Pizza LLC, we're passionate about delivering exceptional customer experiences and building a team that shares our values. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible service.About the JobWe're seeking a motivated and friendly individual to join our team as a...

  • Customer Service Representative

    2 weeks ago

    Plainfield, United States XPO Full time

    What you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:Transportation experienceExcellent verbal...