Sales Associate
4 weeks ago
Job Description
Reports to: Store Management
Position Overview
The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).
Customer Experience
* Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
* Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
* Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
* Provides customers with current relevant information about the product
* Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
* Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
* Sincerely thanks all customers for shopping as they exit the store
Cooperation & Dependability
* Satisfactorily completes all duties as assigned by management
* Is punctual and adheres to designated work schedule
* Is flexible and works well with peers and management to accomplish duties
* Demonstrates a sense of urgency to maintain visual standards within their assigned zone
* Follows GUESS Policies and Procedures 100%
* Performs housekeeping duties as required
Miscellaneous Responsibilities
* Participates in and attends all store meetings and other related functions
* Represents a positive attitude toward the merchandise and the company
* Participates in all inventories
* Assumes and completes other duties as assigned by store management
* Some heavy lifting in excess of 30 pounds
* Scheduled shifts may require standing for a minimum of eight hours
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