Sales Associate

4 weeks ago


Valley Stream, United States Guess Full time

Job Description

Reports to: Store Management

Position Overview

The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

Customer Experience

* Greets customers immediately upon entering the store with a smile and sincere non-business like greeting * Creates a positive first impression for the customer through an energetic attitude and adhering to dress code * Creates a sparkling clean and organized environment by maintaining store standards and cleanliness * Provides customers with current relevant information about the product * Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness * Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database * Sincerely thanks all customers for shopping as they exit the store

Cooperation & Dependability

* Satisfactorily completes all duties as assigned by management * Is punctual and adheres to designated work schedule * Is flexible and works well with peers and management to accomplish duties * Demonstrates a sense of urgency to maintain visual standards within their assigned zone * Follows GUESS Policies and Procedures 100% * Performs housekeeping duties as required

Miscellaneous Responsibilities

* Participates in and attends all store meetings and other related functions * Represents a positive attitude toward the merchandise and the company * Participates in all inventories * Assumes and completes other duties as assigned by store management * Some heavy lifting in excess of 30 pounds * Scheduled shifts may require standing for a minimum of eight hours



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