Retail Associate

4 months ago


Buffalo, United States Legends Full time
LEGENDS

Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

GLOBAL MERCHANDISE

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience.We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand.Different guests want different things, and we are here to build and provide a tailored retail experience.

THE ROLE

The Retail Cashier is responsible for selling merchandise to customers.

ESSENTIAL FUNCTION

  • Obsessed with client satisfaction, asking, "How can I exceed your expectations today?"
  • Maintains consistency in attitude and behavior
  • Works to make a specific impression on our clients
  • Approaches all tasks with a "can-do" attitude
  • Presents a cheerful, positive manner
  • Shows initiative and takes action with an appropriate level of independence
  • Greets and acknowledges guests
  • Answers guests' questions and assists them whenever possible
  • Recommends, selects and helps locate or obtain merchandise for guests
  • Follows all register procedures, handles cash accordingly and bags merchandise
  • Ensures that all merchandise is correctly labeled and displayed
  • Maintains a clean and organized store
  • Knows where goods are to be found in store
  • Sets aside and notifies supervisor of defective, mis-marked, mislabeled, incorrectly priced, shopworn or damaged merchandise
  • Watches for and recognizes security risks and thefts and reports to security and management
  • Offer the highest level of customer service to internal and external guests
  • Maintain a professional attitude and appearance
QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Excellent guest service skills
  • Must be able to perform simple mathematical calculations
  • Able to work flexible hours (evenings, weekends, holidays)
  • Attention to detail
  • Effective interpersonal and oral communication skills
  • Able to work all home games and events
  • Basic math skills; ability to accurately handle money and count change
  • Must be 18 years or older
  • Willingness to aggressively sell assigned items


COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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