Client Service Associate

Cascade Financial Partners is a growing, independent, partner?led RIA serving high?net?worth families through a fiduciary approach to financial planning, investment management, and multigenerational wealth strategies. We value collaboration, precision, and client focusand were looking to add a Client Service Associate who shares our high?performance and high?integrity culture. Job Title: Client Service Associate Status: Full?time | Exempt Compensation: Starting at $80,000 per year (DOE), along with comprehensive benefits and opportunity for annual bonuses. Role Description An experienced Client Service Associate is critical in ensuring seamless operational support for our clients and advisors, with a strong emphasis on custodial relationshipsparticularly with Charles Schwab and Fidelity. The Client Service Associate will oversee daily workflows, manage client onboarding and account servicing, and ensure compliance with industry regulations while driving operational efficiency. Responsibilities Serve as the primary liaison with Schwab and Fidelity for account setup, transfers, and maintenance. Manage custodial platform workflows, including new account openings, ACAT transfers, money movement, and trading support. Troubleshoot and resolve custodian?related issues promptly to minimize client impact. Client Service Operations Oversee client onboarding process, ensuring accurate documentation and timely account establishment. Coordinate cash management, distributions, contributions, and wires with custodians. Provide operational support to advisors and client service teams to deliver a high?quality client experience. Process & Workflow Management Develop and refine operational procedures to improve efficiency and accuracy. Implement best practices for compliance, recordkeeping, and data integrity. Monitor daily workflows to ensure deadlines are met and service standards are maintained. Utilize custodial platforms (Schwab Advisor Center, Fidelity Wealthscape) and firm CRM/portfolio management systems. Identify opportunities to leverage technology for automation and improved reporting. Train staff on operational systems and custodial processes. Compliance & Risk Management Ensure adherence to SEC and FINRA regulations applicable to RIA operations. Maintain accurate records for audits and regulatory reviews. Collaborate with compliance team to implement policies and procedures. Skills & Qualifications Required Bachelors degree in Finance, Business Administration, or related field. Minimum of 5 years in RIA operations or financial services. Strong understanding of custodial platforms, ACAT transfers, money movement, and account servicing. Exceptional written and verbal communication skills, with the ability to communicate clearly with clients and custodian interactions. Excellent organizational and problem?solving abilities. Proficiency with CRM, portfolio reporting software, and custodial systems. Preferred Custodial experiencespecifically working directly with Schwab and Fidelity. Familiarity with Tamarac, CRM systems, and industry reporting tools. Proven ability to manage multiple priorities in a fast?paced environment. Detail?oriented with a commitment to accuracy and compliance. Collaborative mindset with the ability to support advisors and client service teams. Continuous improvement mentalityseeking ways to streamline and enhance operations. Background working with high?net?worth clients. Additional Requirements Proactive: Ability to anticipate client needs and identify/resolve client account issues without direction. Detail?Oriented: Demonstrated precision in wire transfers and follow?through. Team?Focused: Comfortable collaborating with directors, trading, and financial planning teams. Professionalism: Represents the firm with integrity, maturity, and a client?first mindset. #J-18808-Ljbffr