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Receptionist

3 months ago

Hattiesburg, United States Paul Henderson Full time
Job Overview

Do you have pleasant personality and excellent communication skills? If yes, you could be a perfect fit for this role.

We are looking for a Receptionist for our front desk. Your role is to provide customer support and accordingly redirect the phone calls to the respective departments. You will be first point of contact between a customer and company. Your role is to maintain the logbook, arrange meetings according to the available timings, manage the visitors list and keep a record of mails and phone calls received.

Do you have pleasant personality and excellent communication skills? If yes, you could be a perfect fit for this role.

We are looking for a Receptionist for our front desk. Your role is to provide customer support and accordingly redirect the phone calls to the respective departments. You will be first point of contact between a customer and company. Your role is to maintain the logbook, arrange meetings according to the available timings, manage the visitors list and keep a record of mails and phone calls received.

Responsibilities
  • Greeting customers with pleasant attitude and responding to their queries efficiently.
  • Managing the meetings and list of attendees.
  • Organizing mails and dispatching them to the respective departments.
  • Receiving calls forwarding them to the respective employee or department.
  • Providing relevant information to the customers who visit or calls.
  • Handling queries and maintaining their records.
  • Following up with the customers and making sure their issues are resolved.
  • Performing various clerical tasks such as faxing, mailing and making phone calls.
  • Keeping inventory of office materials such as stationery, papers, files etc.
  • Greeting customers with pleasant attitude and responding to their queries efficiently.
  • Managing the meetings and list of attendees.
  • Organizing mails and dispatching them to the respective departments.
  • Receiving calls forwarding them to the respective employee or department.
  • Providing relevant information to the customers who visit or calls.
  • Handling queries and maintaining their records.
  • Following up with the customers and making sure their issues are resolved.
  • Performing various clerical tasks such as faxing, mailing and making phone calls.
  • Keeping inventory of office materials such as stationery, papers, files etc.
Requirements
  • Bachelor's degree in any discipline.
  • 2 years of working as a Customer Service Representative or relevant position.
  • Excellent verbal and non verbal communication skills.
  • Proficient in Microsoft Office.
  • Pleasant personality.
  • Excellent time management and organizational skills.
  • Bachelor's degree in any discipline.
  • 2 years of working as a Customer Service Representative or relevant position.
  • Excellent verbal and non verbal communication skills.
  • Proficient in Microsoft Office.
  • Pleasant personality.
  • Excellent time management and organizational skills.