Restaurant Server

3 weeks ago

Newport Beach, United States Newport Harbor Yacht Club Full time
Newport Harbor Yacht Club

To serve our members yachting interests while delivering an exceptional experience in dining, entertaining and socializing.

Title: Restaurant Server / Banquet Server

Reports to: Food & Beverage Managers, Banquet Manager, Food & Beverage Director

Education and/or Experience

High School Diploma or equivalent, along with two + years of comparable wait service experience.

The ability to read, write and execute basic math skills, and knowledge of POS systems.

Job Knowledge, Core Competencies and Expectations

Greet and acknowledge members and guests. Learn members' names and special preferences.

Is knowledgeable about all menu items, buffet, and beverage offerings.

Ability to time the service of each course.

Knowledge of wines and spirits.

Knowledge of and ability to perform required role during emergency situations.

Job Summary (Essential Functions)

Ensure that members/guests have an exceptional dining experience. Maintain a friendly helpful attitude in busy times. Greet, take and serve drink/food orders. Be knowledgeable of menu items and specials, food preparation, ingredients used, especially if they may be a potential allergen to some diners. Setting and clearing tables. Offer suggestions/recommendations such as wine parings. Strong knowledge of POS system and procedures to process charge or cash transactions in a prompt and accurate manner.

Job Tasks/Duties

Sets up side station and performs assigned side (prep) work.

Attends pre-meal meetings as requested by the Food and Beverage Managers.

Consistently follows local and state laws and the club's policies and procedures for the service of alcoholic beverages to members and guests.

Provides immediate attention to all members and guests upon seating.

Makes sure that children are in the appropriate type of seat and are safe and secure.

Distributes food and wine menus; answers questions.

Fills glasses with ice water and suggests menu items.

Ensure that the correct account numbers and names are given for billing.

Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.

Places orders with kitchen; informs cooks about any special cooking instructions.

Assembles food on tray; procures items from each station as necessary.

Serves meals; places dishes by courses in front of each person.

Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.

Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.

Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.

Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.

Presents the bill.

Handles all cash and credit card charges as prescribed by standard operating procedures.

Thanks members and guests; invites them to return.

Keeps dining room and bus station areas clean.

Clears, cleans and resets tables that have been vacated.

Advises supervisor of any complaints as soon as they occur.

Performs clean-up, closing duties, and any other appropriate duties assigned by Dining Room Manager or Supervisor.

Licenses and Special Requirements

Food safety certification.

Of legal age to serve alcoholic beverages.

Physical Requirements: Physical Ability: Tasks involve requirement to stand for long periods of time and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist, or reach, and that may involve pushing, pulling or lifting up to 50 pounds. It also requires continuous repetitive motions and work in hot, humid and noisy environments.

NHYC is an Equal Opportunity Employer and E-Verify User. In compliance with the Americans with Disabilities Act, NHYC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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