Bank Customer Service And Admin Professional
2 weeks ago
Customer Service Representative Work Schedule Monday - Friday, 8:00 AM to 5:00 PM (hours may vary) Responsibilities Handle escalated customer calls and resolve complex issues promptly and professionally. Maintain confidentiality and exercise sound judgment in sensitive situations. Ensure compliance with company policies and procedures. Collaborate with team members to meet branch goals and deadlines. Education: Bachelor's degree in a business-related field, or equivalent experience required. Experience: Minimum 3 years of progressively responsible experience in a financial institution. Work experience in a call center environment handling escalated calls. Skills: Familiarity with technology systems. Strong written and verbal communication skills. Ability to handle confidential matters judiciously. Attention to detail with excellent follow-through. Ability to work under pressure with multiple deadlines. Good time management skills. Flexible and adaptable to work various hours, days, weekends, and holidays. Job Type & Location This is a Contract to Hire position based out of Honolulu, HI. Pay and Benefits The pay range for this position is $24.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Honolulu, HI. Application Deadline This position is anticipated to close on Dec 31, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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