Credit Analyst

3 weeks ago

Daytona Beach, United States TopBuild Full time
We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, you'll be proud to be a part of a company known for putting safety and people first, combined with uncompromising integrity.

Job Description

ROLE:

Credit Analyst - National Accounts - Specialty Distribution (Remote, USA)

Reports to Regional Credit Manager - National and Key Accounts

PRIMARY RESPONSIBILITY:

Provides administrative and collection support for Regional Credit Manager and assigned specific customers within the National Account portfolio.

Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. Professionally address customer requests, build lasting customer relationships, and thrive in a fast-paced team environment.

  • Continually check invoice status in 3rd party platforms and resolve rejected invoices or invoices placed on hold in the system.
  • Continually communicate with customers to resolve open invoices to maintain cashflow and keep DSO low.
  • Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers not limited to status of payments, disputes, and credit holds.
  • Escalate unresolved accounts as needed to the Regional Credit Manager, Branch Manager, or VP of sales to assist in getting resolution as needed.
  • Update accounts at an invoice level to provide communication to internal customers based on account status.
  • Ensure timely responses to internal and external customers to provide excellent customer service.
  • Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices on account.
  • Research and resolve incorrect cash application issues.
  • Approve or disapprove requests to override credit holds on accounts.
  • Review credit applications of prospective customers and approve those that adhere to established guidelines.
REQUIREMENTS/EXPERIENCE:
  • 1-3 years' experience in credit and collections or billing, basic accounting, and finance knowledge.
  • High School diploma or GED required.
  • Previous experience in building materials distribution, construction, or insulation a plus.
  • Excellent written and verbal communication skills.
  • Strong attention to detail, demonstrated integrity and professionalism.
  • Microsoft Office, Outlook, and High Radius Experience
  • Strong attention to detail, demonstrated integrity and professionalism.


TRAVEL REQUIREMENTS

Type of Travel Required: National

Amount of Travel Required:

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