Financial Counselor

Financial Counselor

28268

Position Summary:

Provide financial counseling to insured and uninsured patients.

Responsibilities:

• Provides financial counseling to insured and uninsured patients
• Through personal interview, create a payer source for inpatient and outpatient self-pay accounts, by identifying patient financial needs
• Assists the patient as needed to complete all necessary requirements to enable patient to meet their financial obligation to the organization
• Identifies potential third party liability, worker's compensation, commercial, Medicare, Medicaid, linkage to Victims of Crime and other programs for reimbursement
• Verifies insurance eligibility and benefit information, collect co-payments and deductibles
• Facilitates identification of available coverage and/or financial application process
• Completes applications for coverage through Medicaid, Marketplace and/or disability, monitor status and assist patients with scheduling of hearings or other items as required
• Determines and approve financial assistance and payment arrangements
• Assists patient to provide cost estimates and follow guidelines associated with pre-payment process
• Face to face and telephonic patient contact required
• Performs other related duties as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Regular and predictable attendance is an essential job function
• Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications:

• Bachelor's degree in business, healthcare or related field, preferred
• 3 years' experience in hospital registration, authorizations, business office or other related experience required
• Experience in customer service required
• CRCS certification preferred
• Familiarity with the rules and regulations pertaining to Federal, State and County programs
• Experience with multiple electronic health records, web based and payer applications, including software to manage application process
• Analytical and financial assessment abilities to maintain close attention to a variety of details in order to perform duties effectively

Working Conditions:

• Must be able to lift or move up to 35 lbs
• Must be able to maintain a sitting position
• Typical equipment used in an office job
• Must be able to stoop, crouch or bend
• Remote eligible

About Kootenai Health

Kootenai Health is a highly esteemed health care organization, serving patients throughout northern Idaho and the Inland Northwest. We pride ourselves on our outstanding reputation as both an employer and a health care provider. We have been recognized with many accolades and distinctions including being recognized as a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence.

As your next employer, we are excited to offer you:

• 100% employer-paid health insurance premiums for full-time employees. Part-time employees pay only a small portion a month for medical, dental, and vision coverage. Benefits start 1st of the month following 30 days of employment
• A tuition assistance program available after 90 days. If you want to further your education, we'll help you pay for it
• Kootenai Health will match your contributions in a defined contribution 457 retirement plan based on years of service ranging from 3-6 percent. Kootenai Health will contribute an amount equal to two percent of your gross earnings
• Competitive salaries with night, weekend and PRN shift differentials
• An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars and coaching
• Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more
• Robust and interactive employee bonus program, utilize our mobile ERIN app to alert employees to new positions, make referrals and track your bonuses
• And much more

If you strive to be an integral part of a high-quality healthcare system like Kootenai Health, we want to meet you

Apply today Please reach out to Lindsay Buchanan at lbuchanan@kh.org with any questions.

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.

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